Microsoft MO-100 Exam FAQs

Microsoft MO-100 Exam FAQs

1. What does the Microsoft MO-100 exam validate?

The Microsoft MO-100 exam, also known as the Microsoft Office Specialist: Word Associate (Office 2019) certification, validates a candidate’s fundamental competency in applying the main features of Microsoft Word 2019. This includes creating and maintaining professional-looking reports, multicolumn newsletters, résumés, and business correspondence.

2. What level of experience is recommended for MO-100 candidates?

Candidates for the MO-100 exam are typically recommended to have approximately 150 hours of instruction and hands-on experience with Microsoft Word 2019. This demonstrates proven competency at an industry associate-level, preparing them to confidently enter the job market.

3. What are the key skill domains measured by the MO-100 exam?

The MO-100 exam assesses proficiency across six core skill domains: Managing Documents; Inserting and Formatting Text, Paragraphs, and Sections; Managing Tables and Lists; Creating and Managing References; Inserting and Formatting Graphic Elements; and Managing Document Collaboration. A detailed skills outline is available on the official Microsoft certification page.

4. What is the passing score for the exam?

For Microsoft Office Specialist (MOS) exams like MO-100, scores are reported on a scale of 1 to 1,000. While the exact passing score can vary slightly, a typical passing score for the MO-100 exam is 700 or greater. It’s important to note this is a scaled score and does not necessarily equate to 70% of questions answered correctly.

5. How long is the MO-100 exam, and what are the question formats?

This exam typically has a duration of 50 minutes. It is a performance-based exam, meaning candidates will complete tasks directly within the Microsoft Word application. The exam may include various question formats such as multiple-choice, drag-and-drop, and interactive components that require practical application of skills.

6. What is the policy for retaking the MO-100 exam if I don’t pass on my first attempt?

If you don’t pass the MO-100 exam on your first attempt, you must wait 24 hours before you can retake it. For subsequent attempts, a waiting period of 2 days (48 hours) is imposed between each retake. Unlike some other Microsoft certification exams, there is no annual limit on the number of attempts for the same MOS exam. You must pay for each retake.

7. Can I take a break during the exam?

Yes, Microsoft has integrated a 5-minute unscheduled break into the exam duration for MO-100 and other certification exams. This break does not need to be requested in advance. If you require more than 5 minutes for breaks due to specific needs, you may explore accommodation requests through the Microsoft Certification program.

8. How can I prepare effectively for the MO-100 exam?

Effective preparation for the MO-100 exam includes studying the official skills outline provided by Microsoft, utilizing official MOS study guides, and engaging in hands-on practice with Microsoft Word 2019. Practice assessments, where available, can also help familiarize you with the exam format and typical question types.

9. What is the cost of the Microsoft MO-100 exam, and where can I register?

The cost of the exam is priced according to currency values in specific countries and regions. For exact pricing and to register, you should contact Certiport, as they are the exam delivery provider for Microsoft Office Specialist certifications.

10. Can I retake the exam even if I have already passed it?

Yes, unlike role-based or specialty Microsoft Certification exams, you are permitted to retake a Microsoft Office Specialist (MOS) exam even if you have already passed it. This policy allows candidates to re-certify or aim for a higher score if desired.

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