C_TS462_2021 - SAP Certified Application Associate - SAP S/4HANA Sales 2021 Practice Exam

C_TS462_2021 - SAP Certified Application Associate - SAP S/4HANA Sales 2021 Practice Exam

The C_TS462_2021 certification, while potentially outdated, aimed to validate your foundational knowledge of functionalities within SAP S/4HANA Sales (specifically the 2021 version). 

Who can take this exam?

• Individuals new to SAP S/4HANA Sales: Those seeking to launch their careers in SAP S/4HANA Sales or related sales management roles.
• Salesforce Professionals Transitioning to SAP: Professionals with experience in Salesforce or other CRM systems aiming to learn SAP S/4HANA Sales functionalities.
• End-Users in Sales Teams: Business users who will be utilizing SAP S/4HANA Sales in their daily activities.

Roles and Responsibilities 

• SAP S/4HANA Sales Support Specialists (Entry-Level): Assisting experienced professionals with data entry, basic configuration tasks, and user support within SAP S/4HANA Sales.
• Salesforce Administrators (Transitioning to SAP): Leveraging their CRM knowledge to learn and support basic functionalities within SAP S/4HANA Sales.
• Business Users in Sales Teams: Utilizing SAP S/4HANA Sales to manage customer interactions, orders, and reporting tasks within their defined roles.

Exam Details 

• Exam Duration 180 mins
• Exam Format Multiple Choice and Multi-Response Questions
• Exam Type Associate
• Number of Questions 80 Questions

Course Outline

The C_TS462_2021 - SAP Certified Application Associate exam covers the following topics - 

Domain 1 - Understanding Sales Documents (customizing) (> 12%)

• Explain and perform tasks relating to Sales Documents (customizing)

Domain 2 - Understanding Sales Process and Analytics (> 12%)

• Explain and perform tasks relating to Sales process

Domain 2 - Understanding Cross-functional Customizing (8% - 12%)

• Maintain customization settings required to perform cross-functional business processes.

Domain 3 - Understanding Billing Process and Customizing (8% - 12%)

• Explain and perform tasks relating to Billing (basics), and maintain customization settings required to perform basic billing processes

Domain 4 - Understanding  Shipping Process and Customizing (8% - 12%)

• Describe how shipping transactions are processed in relation to sales order management and their associated customization settings
• Maintain customization settings required to perform basic shipping processes.

Domain 5 - Understanding Master data (8% - 12%)

• Set up and maintain relevant master data.

Domain 6 - Understanding Pricing and condition technique (8% - 12%)

• Explain and perform tasks relating to pricing and condition technique

Domain 7 - Understanding Basic Functions (customizing) (8% - 12%)

• Explain and perform tasks relating to Basic Functions (customizing).

Domain 8 - Understanding Organizational structures (8% - 12%)

• Explain and perform tasks relating to Organizational Structures.

Domain 9 - Understanding Availability check and Advanced ATP (< 8%)

• Explain and perform tasks relating to Availability Check.