CompTIA A+ 220-1102 (Core 2) Online Course
About the course
This course prepares you for the CompTIA A+ Core 2 (220-1102) certification by covering all four exam domains: operating systems, security, software troubleshooting, and operational procedures. You’ll learn to work with multiple OS platforms, secure systems, troubleshoot software and mobile devices, and follow best practices in IT operations. Structured around the latest exam objectives, it equips you with the knowledge and skills needed to confidently pass the certification.
Who should take this Course?
The CompTIA A+ 220-1102 (Core 2) Online Course is ideal for aspiring IT professionals, career changers, students, and current technicians seeking to build or validate skills in operating systems, security, and IT support. It suits beginners looking to enter the tech industry, experienced staff aiming for certification, and freelancers or service providers who want to enhance credibility in troubleshooting and technical support.
Course Table of Contents
All about the CompTIA A+
- What Is the CompTIA A+
- Why Get CompTIA A+ Certified
- How to Take the A+ Exam
- What's on the CompTIA A+ Core 2 (220-1102) Exam?
- How to Pass the CompTIA A+ Exams
- How to Use the Video Course
Safety and Professionalism
- Professional Communication, Part 1
- Professional Communication, Part 2
- Dealing with Difficult Customers
- Physical Safety
The Visible Computer
- Common Safety Procedures
- What Is an Operating System
- Users and Super Users
- Why Windows?
- Touring Windows 10 and 11
- Touring the macOS
- Touring Linux
Power Supplies
- Power Protection
Mass Storage Technologies
- Boot Order
Implementing Mass Storage
- Understanding Partitioning
- MBR Partitioning
- GPT Partitioning
- Understanding File Systems
- Popular File Systems
- Formatting in Action
- Dynamic Disks
- New Installation - First Drive
- Software RAID in Storage Spaces
- Encrypting Mass Storage
- Maintaining Storage Disks
Essential Peripherals
- Understanding USB
- Webcams and Videoconferencing
Installing and Upgrading Operating Systems
- Windows 10 Editions and Features
- Windows 11 Editions and Features
- Boot from Everything
- Installing and Upgrading Windows 10
- Post-Installation Tasks
- Installing and Updating Linux
- Upgrading macOS
Working with Operating Systems
- The Task Manager
- The Control Panel
- Windows Settings
- MMC and Additional Tools
- What Is the Registry?
- macOS Core Tools
Users, Groups, and Permissions
- Introduction to Users and Groups
- Managing Users and Groups
- NTFS Permissions
- Linux and macOS Permissions
- File Explorer
- Sharing Resources
- Security Policies
Maintaining and Optimizing Operating Systems
- Maintaining Windows
- Maintaining macOS
- Maintaining Linux
- Working with Applications
- Backing Up Your Data in Windows
- Backing Up Your Data in Linux and macOS
Working with the Command-Line Interface
- Understanding the CLI
- Navigating the CLI
- Working with Folders
- Working with Files
- Working with Drives
- Super Copy Commands
- Command-Line Permissions
- Advanced Windows Commands
- Advanced Linux Commands
- Introduction to Scripting
- Interpreted Languages
- Scripting and the Terminal
Troubleshooting Operating Systems
- Windows Recovery Environment
- Advanced Windows Startup Options
- Troubleshooting Boot Problems
- Troubleshooting at the GUI
- Troubleshooting Applications
- Kernel Panic
Local Area Networking
- Introduction to TCP/IP
- Network IDs and Subnet Masks
- Special IP Addresses
- Network Address Translation (NAT)
- Dynamic IP Addressing
- Working with Connections
- Understanding DNS
- Working with DNS
- Windows Naming
- Working with Workgroups
- Working with Active Directory
- Windows Sharing with macOS and Linux
- The net Command
- Routers
- Basic Router Configuration
- Firewall Configuration
- Windows Firewall
- Port Forwarding
- Advanced Router Configuration
- Virtual LANs (VLANs)
Wireless Networking
- Basic WAP Setup
- Wireless Encryption
- Connecting to a Wi-Fi Network
- Enterprise Wireless
- Troubleshooting Wireless Connections
The Internet
- Telnet and SSH
- Remote Desktop Connections
- The World Wide Web
- File Transfer Protocol (FTP)
- Proxy Servers
- Virtual Private Networks (VPNs)
- Internet of Things (IoT)
- Troubleshooting Internet Connections
- Browser Security
Portable Computing
- Power Management
Mobile Devices
- Touring Android
- Touring iOS
- Virtual Reality
Maintaining and Securing Mobile Devices
- Maintaining Mobile Devices
- Mobile Devices and E-Mail
- Mobile Device Security
- Mobile Device Troubleshooting
Securing Computers
- Threats
- Dealing with Threats
- Physical Security
- Passwords and Authentication
- Multifactor Authentication (MFA)
- Malware
- Anti-Malware
- Social Engineering
- Licensing
- Incident Response
- Environmental Controls
- Malware in Action
Operational Procedures
- Documents You Need to Know
- Data You Need to Know
- Change Management
- The Zen of Backup
- Recycling and Data Destruction
- Ticketing Systems