Computer Repair Practice Exam
Corporate Performance Management (CPM) is a management process that involves monitoring and managing an organization's performance according to key performance indicators (KPIs) and strategic goals. It encompasses various activities such as planning, budgeting, forecasting, and reporting to improve overall organizational performance.
Why is Computer Repair important?
- Helps align organizational goals with employee activities.
- Enables better decision-making through data-driven insights.
- Improves accountability and transparency within the organization.
- Enhances communication and collaboration across departments.
- Supports continuous improvement and innovation efforts.
- Helps in identifying and addressing performance gaps.
Who should take the Computer Repair Exam?
- Financial Analysts
- Business Analysts
- Performance Managers
- Management Accountants
- Strategic Planners
Skills Evaluated
Candidates taking the certification exam on the Computer Repair is evaluated for the following skills:
- Knowledge of CPM principles and practices
- Ability to analyze and interpret financial data
- Proficiency in using CPM software/tools
- Communication skills for presenting performance reports
- Problem-solving skills for identifying performance improvement opportunities
Computer Repair Certification Course Outline
Module 1. Introduction to Computer Repair
- Definition and Importance
- Overview of Computer Systems
- Common Computer Issues
Module 2. Safety and Handling Procedures
- Electrostatic Discharge (ESD) Precautions
- Proper Handling of Components
- Safety Tools and Equipment
Module 3. Hardware Diagnostics
- Identifying Hardware Issues
- Diagnostic Tools and Software
- Troubleshooting Techniques
Module 4. Motherboard and CPU Repair
- Motherboard Components and Functions
- CPU Installation and Replacement
- Troubleshooting Motherboard and CPU Issues
Module 5. Memory and Storage Troubleshooting
- Types of RAM and Storage Devices
- Diagnosing Memory Issues
- Replacing and Upgrading Storage Devices
Module 6. Power Supply and Cooling Systems
- Power Supply Diagnostics
- Replacing Power Supplies
- Cooling System Maintenance and Upgrades
Module 7. Peripheral Devices Repair
- Common Peripheral Devices
- Troubleshooting and Replacing Peripherals
- Installing and Configuring New Devices
Module 8. Software Troubleshooting
- Common Software Issues
- Diagnostic Software Tools
- Reinstalling and Configuring Operating Systems
Module 9. Virus and Malware Removal
- Identifying Malware Symptoms
- Using Anti-Malware Tools
- Preventive Measures for Malware Protection
Module 10. Data Recovery Techniques
- Common Data Loss Scenarios
- Data Recovery Software
- Best Practices for Data Recovery
Module 11. Networking Basics
- Network Components and Configurations
- Troubleshooting Network Issues
- Installing and Configuring Network Hardware
Module 12. Connectivity Troubleshooting
- Common Connectivity Issues
- Diagnosing Connection Problems
- Solutions for Connectivity Issues
Module 13. Optimizing Computer Performance
- Performance Diagnostic Tools
- Hardware Upgrades for Performance Improvement
- Software Optimization Techniques
Module 14. Desktop and Laptop Repair
- Differences Between Desktops and Laptops
- Specific Issues in Laptop Repair
- Upgrading and Maintaining Laptops
Module 15. Mobile Device Repair
- Common Mobile Device Issues
- Diagnostic Tools for Mobile Devices
- Repairing and Replacing Mobile Components
Module 16. Documentation and Reporting
- Importance of Documentation
- Creating Detailed Repair Reports
- Communicating with Clients