Operation Management Practice Exam

Operation Management Practice Exam

Operation Management is the process of planning, organizing, and controlling the activities that turn resources like people, machines, and materials into products or services. It ensures that businesses run efficiently, reduce waste, and deliver quality output on time.

In simple terms, Operation Management is about making sure a company works smoothly from start to finish. It focuses on how products are made or services are delivered, ensuring the right balance of cost, quality, and speed.

Who should take the Exam?

This exam is ideal for:

• Operations Managers
• Supply Chain Executives
• Production Supervisors
• Quality Assurance Specialists
• Logistics Managers
• Business Analysts
• Entrepreneurs

Skills Required

• Problem-solving and analytical skills
• Decision-making ability
• Leadership and teamwork
• Time and resource management

Knowledge Gained

• Basics of operations and process management
• Supply chain and logistics fundamentals
• Quality control and improvement techniques
• Strategic resource planning
• Performance evaluation and efficiency improvement

Course Outline

The Operation Management Exam covers the following topics -

1. Introduction to Operation Management

• Definition and Importance
• Role in Organizations
• Operations vs Other Business Functions

2. Operations Strategy

• Strategic Role of Operations
• Aligning Operations with Business Goals
• Competitive Priorities (Cost, Quality, Flexibility)

3. Process Design and Management

• Types of Processes
• Workflow and Efficiency
• Lean Operations

4. Supply Chain Management

• Basics of Supply Chains
• Procurement and Inventory Control
• Distribution and Logistics

5. Quality Management

• Principles of Quality Control
• Total Quality Management (TQM)
• Six Sigma and Continuous Improvement

6. Capacity and Resource Planning

• Forecasting Demand
• Scheduling and Resource Allocation
• Workforce Management

7. Technology in Operations

• Role of Automation
• ERP in Operations
• Data and Analytics in Decision Making

8. Challenges in Operation Management

• Globalization and Competition
• Sustainability and Green Operations
• Risk and Crisis Management

9. Future of Operation Management

• Digital Supply Chains
• AI and Smart Manufacturing
• Global Trends and Opportunities