Operational Performance Management Practice Exam

About Operational Performance Management
Operational Performance Management (OPM) is the alignment of all departments within an organization to ensure that they are working together to achieve a common set of business goals. This includes all activities required to keep a business running productively across the organization.

Effective Operational Performance Management (OPM) systems improve the responsiveness, throughput, quality, cost, and efficiency of systems within an organization. OPM typically includes process optimization, operations intelligence, and forecasting, and often fits with other internal systems to improve the reliability and availability of physical assets while minimizing risk and operating costs.

Why is Operational Performance Management important?
Operational performance objectives are areas of performance that a company tries to improve, in a bid to meet corporate strategy. It is important to understand the objectives of operational performance within a manufacturing operation in order to boost production efficiency within your overall operation.

Benefits of performance management
•    Highlights training needs.
•    Boosts morale.
•    Helps with identifying the right employees for promotion.
•    Supports workforce planning.
•    Increases employee retention.
•    Delivers greater employee autonomy.

Who should take the Operational Performance Management Exam?
•    Senior operations  professionals
•    Business owners
•    Entrepreneurs
•    Anyone who wants to assess their Operational Performance Management skills
•    Managers and senior executives engaged in operations or performance management
•    Operations or performance management consultants
•    Any professional with skills and knowledge on Operational Performance Management
•    Anyone interested in Operational Performance Management

Knowledge and Skills required for the Operational Performance Management

Specific skills are needed to excel in career of operational performance management which includes analytical bent of mind and quick learning skills.

Operational Performance Management Practice Exam Objectives

Operational Performance Management exam focuses on assessing your skills and knowledge in quality management, SCM, inventory and forecasting.

Operational Performance Management Practice Exam Pre-requisite

There are no prerequisites for the Operational Performance Management exam. Candidates who are well versed  in general management can easily clear the exam.

Operational Performance Management Certification Course Outline
1. Organizational Operations Management
1.1 What is Operation Management
1.2 Operation Management Evolution
1.3 Key Functions of Operations Management
1.4 Organizational Types and Operation Management
1.5 Operations Strategy

2. Product and Service Management
2.1 The Product and Service Life Cycle
2.2 NPD, NSD and PSS
2.3 Managing the Mature Products or Services

3. Supply Chain Management
3.1 The Supply Chain
3.2 Supply Chain Management
3.3 Manufacturing Flow Management
3.4 Bullwhip Effect
3.5 Supply Chain Strategies and Models
3.6 Supply Chain Costs
3.7 Supply Chain Performance Measurement
3.8 Agile Supply Chain Management

4. Inventory Management
4.1 Types of Inventory
4.2 Types of Inventory Costs and Factors affecting Inventory
4.3 Inventory Management Models
4.4 Techniques of Inventory Control
4.5 Inventory Performance Measurement
4.6 Inventory Management Tools

5. Forecasting
5.1 Introduction to Forecasting
5.2 Forecasting Models
5.3 Weighted Moving Average
5.4 Causal Forecasting Models
5.5 Linear Regression Analysis
5.6 Multiple Regression Analysis

6. Capacity Management
6.1 Capacity Management Basics
6.2 Capacity Types
6.3 Capacity Planning
6.4 Measuring Capacity
6.5 Capacity Management Strategies

7. Operations Scheduling
7.1 Objectives  and Functions of Operations Scheduling
7.2 Scheduling Basics
7.3 Production Planning and Control
7.4 Master Scheduling
7.5 Aggregate Planning and its Process
7.6 Aggregate Planning for Service Organizations
7.7 Operating Schedule
7.8 Sequencing Rules
7.9 Scheduling Manpower
7.10 Loading and Sequencing

8. Quality Management
8.1 Quality Basics
8.2 Product vs Service Quality
8.3 Quality Management
8.4 Cost of Quality
8.5 Quality Principles
8.6 Quality Management Methods
8.7 Base Lining
8.8 Benchmarking
8.9 Value Analysis (VA/NVA)
8.10 TQM
8.11 PDCA
8.12 Quality Function Deployment (QFD)
8.13 FMEA
8.14 Six Sigma
8.15 Lean
8.16 Cause-and-Effect Diagram
8.17 CPM/PERT Chart
8.18 Control Charts
8.19 Quality Standards
8.20 Quality Performance Measurement

9. Facility Management
9.1 What is Facility Management
9.2 Facility Management Functions
9.3 Building Services
9.4 Maintenance Approach
9.5 Preventive Maintenance
9.6 Spare Parts Management
9.7 Reliability and Maintenance
9.8 Facility Location
9.9 Facility Location Planning
9.10 Facility Layout
9.11 Facility Layout Types
9.12 Product Layout Design
9.13 Services Layout Design

Exam Format and Information
Certification name – Operational Performance Management Certification
Exam duration – 60 minutes
Exam type - Multiple Choice Questions
Eligibility / pre-requisite - None
Exam language - English
Exam format - Online
Passing score - 25
Exam Fees - INR 1199