Retail business refers to the process of selling goods and services directly to consumers for their use. It involves sourcing, displaying, and marketing products to customer service and sales transactions. Retail businesses can operate in physical stores, online platforms, or a combination of both. It can be grocery stores, fashion outlets, electronics, and online e-commerce platforms.
Certification in retail business attests to your skills and knowledge in managing and operating retail businesses. This certification assess you in retail operations, inventory management, sales strategies, customer service, and understanding market trends. Why is Retail Business certification important?
The certification validates your skills and knowledge of retail industry.
Increases your career prospects in retail management.
Offers you a competitive edge over non-certified candidates in the job market.
Attests to your skills in managing inventory, sales, and customer relations.
Shows your skills in leadership, marketing, and operations.
Acts as a stepping stone for senior roles.
Who should take the Retail Business Exam?
Retail Store Manager
Retail Sales Manager
Operations Manager
E-commerce Manager
Marketing Manager
Inventory Manager
Customer Service Manager
Retail Merchandiser
Visual Merchandiser
Retail Consultant
Entrepreneur (for starting a retail business)
Supply Chain Manager
Business Development Manager (in retail)
Sales Associate (seeking management roles)
Franchise Manager
Skills Evaluated
Candidates taking the certification exam on the Retail Business is evaluated for the following skills:
Retail operations and management.
Inventory management and supply chain.
Sales strategies.
Customer service.
Marketing and promotional strategies.
Market trends and customer behavior .
Budgeting and forecasting.
Leadership and team management
Retail software systems - POS, inventory management, etc.
Retail Business Certification Course Outline
The course outline for Retail Business certification is as below -