360 Degree Performance Appraisal Practice Exam

About 360 Degree Performance Appraisal
360 Degree Feedback is a system or process in which employees receive confidential, anonymous feedback from the people who work around them. This typically includes the employee's manager, peers, and direct reports. A mixture of about eight to twelve people fill out an anonymous online feedback form that asks questions covering a broad range of workplace competencies. The feedback forms include questions that are measured on a rating scale and also ask raters to provide written comments. The person receiving feedback also fills out a self-rating survey that includes the same survey questions that others receive in their forms.

Managers and leaders within organizations use 360 feedback surveys to get a better understanding of their strengths and weaknesses. The 360 feedback system automatically tabulates the results and presents them in a format that helps the feedback recipient create a development plan. Individual responses are always combined with responses from other people in the same rater category (e.g. peer, direct report) in order to preserve anonymity and to give the employee a clear picture of his/her greatest overall strengths and weaknesses.

Why is 360 Degree Performance Appraisal important?

The benefits of 360 degree feedback are
•    Increases self-awareness: Participants are given a complete report that includes their strengths and areas for improvement. This gives the employee insight into their behaviour and into how they are perceived by others in the organization.
•    Balanced view: 360 feedback reviews are useful to the employee as they provide a well-rounded and balanced view of their skills and behaviours. In this model, feedback isn’t just given from the individual’s supervisor but from a variety of people in the organization.
•    Leverages strengths: 360 reviews are key to identifying employee strengths. Unearthing strengths is important for acknowledgement and also for personal improvement.
•    Uncovers blindspots: As 360 feedback gives multi-rater feedback, it allows the individual to uncover blindspots in their behaviour.
•    Development of skills: The most important aspect of 360 reviews is that they give individuals a starting point for the development of new skills and behaviors. This includes building on current strengths and developing new skills.

Who should take the 360 Degree Performance Appraisal Exam?
•    HR  professionals
•    Business owners
•    Entrepreneurs
•    HR managers and senior executives
•    HR consultants
•    Any professional with skills and knowledge on 360 Degree Performance Appraisal

Knowledge and Skills required for the 360 Degree Performance Appraisal

Candidates gain quick success if they have skills of critical thinking and good listening skills.

360 Degree Performance Appraisal Practice Exam Objectives

360 Degree Performance Appraisal exam assess you in concepts and application of formal and informal approaches of 360 degree performance appraisal  as well as its implementation and delivery.

360 Degree Performance Appraisal Practice Exam Pre-requisite

There are no prerequisites for the 360 Degree Performance Appraisal exam.

360 Degree Performance Appraisal Certification Course Outline

1. 360 Feedback Basics
1.1 Definition, Value and Purpose
1.2 Feedback from an Individual Vs. Multiple parties
1.3 Formal, Questionnaire Driven Vs. Informal approach
1.4 Qualitative Vs. Quantitative inputs
1.5 Scientific interpretation of data

2. Formal Approach
2.1 Anonymity and confidentiality
2.2 Ranking Vs. open-ended questions
2.3 Behavioural Vs. Functional
2.4 Reports
2.5 Spot skill gaps and strengths of individuals

3. Informal Approach
3.1 Candid Vs. restricted inputs
3.2 Face to Face
3.3 E-Mail Survey
3.4 Benefits Vs. limitations

4. Incorporating 360 Feedback
4.1 Planning, preparation, monitoring and following up
4.2 Implementation of 360 Feedback
4.3 Understand the goal
4.4 Identify the right people to participate;
4.5 Set clear expectations
4.6 Delivery of feedback

5. Delivering the feedback
5.1 Provide context for findings, group average vs. individual scores
5.2 Highlight and appreciate identified strengths
5.3 Create a comprehensive plan

Exam Format and Information
Certification name – 360 Degree Performance Appraisal Certification
Exam duration – 60 minutes
Exam type - Multiple Choice Questions
Eligibility / pre-requisite - None
Exam language - English
Exam format - Online
Passing score - 25
Exam Fees  - INR 1199