Avaya Professional Design Specialist (APDS)

Avaya Professional Design Specialist (APDS)

The Avaya Professional Design Specialist (APDS) certification is suitable for professionals and experts engaged in the design and implementation of Avaya communication solutions. The certification assess your skills to develop effective design strategies specific to customer's needs, while focusing on voice, video, and data communications. The APDS certification from Avaya helps professionals enhance their skills in designing robust, scalable, and secure communication systems using the Avaya's product suite.
Why is Avaya Professional Design Specialist (APDS) important?

• Validates expertise in designing Avaya communication solutions.
• Enhances career opportunities in network design and implementation.
• Improves understanding of customer requirements and solution scalability.
• Demonstrates ability to create secure and efficient communication systems.
• Supports professionals in delivering high-quality design solutions.
• Provides a competitive edge in the telecommunications industry.
• Encourages ongoing professional development and skills enhancement.

Who should take the Avaya Professional Design Specialist (APDS) Exam?

• Solutions Architect
• Network Engineer
• Telecommunications Consultant
• Systems Designer
• Pre-sales Engineer
• Technical Project Manager
• Network Administrator

Avaya Professional Design Specialist (APDS) Certification Course Outline
The Avaya Professional Design Specialist (APDS) Certification covers the following topics -

Module 1. Understand typical customer issues and trends in the target market.
Module 2. Discuss the products in a portfolio and explain the role they play in a solution: functionalities, capabilities, interdependencies, integration, interoperability, upgrade/migration requirements.
Module 3. Describe the value and functionalities a solution made up by the products in the portfolio brings to the customer.
Module 4. Discuss the available services and support (ProServ and/or AGS) options for a product or solution.
Module 5. Describe licensing options.
Module 6. Compare, contrast and position a solution over a competitor.
Module 7. Conduct application discovery.
Module 8. Clarify customer’s request, current configuration and future needs.