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FAQs

No, it is not possible to take a break during the exam. However, if an urgent matter or technical problem arises, you should immediately communicate with your proctor by chat or audio.

Yes, it is essential that the PC or laptop you use is equipped with a webcam that has been fitted with an external camera.

If you encounter a technical problem, you can ask the exam proctor for help. Use the chat feature in the application or your microphone to communicate with the proctor.

No, exams are available online 24/7 and each exam is proctored remotely. You can take exams anywhere in the world as long as you have an Internet connection and a laptop or desktop computer with a webcam

If you miss your SAP Global Certification exam appointment, and do not cancel or reschedule within 24 hours prior to the start date and time of your exam, your appointment will be regarded as an exam attempt. The proctor will update the appointment status to “No Show”, which will be reflected in Certification Hub under “Exam Appointments | Previous Appointments”.

You can cancel or reschedule an exam in Certification Hub by using the calendar icon in the “Exam Appointments/Upcoming Appointments” section. You must cancel or reschedule your exam at least 24 hours before the scheduled appointment date and time. SAP reserves the right to subtract an exam attempt if you do not cancel your appointment within the specified time.

To access certifications for core SAP solutions and schedule up to 6 exam bookings: 1. Purchase a subscription to Certification Hub by booking SAP Global Certification online exam, one attempt, or SAP Global Certification online exam, six attempts. An invoice with payment instructions will be sent to the invoice recipient you specify. 2. Your subscription will be valid for 12 months. You can attempt any of the available exams during this time period.3. Schedule your exams within Certification Hub.