C_C4H320_34 - SAP Certified Application Associate - SAP Commerce Cloud Business User Practice Exam

C_C4H320_34 - SAP Certified Application Associate - SAP Commerce Cloud Business User Practice Exam

The SAP Certified Associate - Business User - SAP Commerce Cloud C_C4H320_34 exam verifies that the candidate holds the essential and foundational knowledge essential for an SAP Commerce Cloud Business Analyst. This certification demonstrates the candidate's comprehensive understanding and capabilities to contribute effectively as a project team member under mentorship. This certification exam is advisable as an introductory qualification.

Who should take the exam?

The target audience for the C_C4H320_34 SAP Certified Associate - Business User - SAP Commerce Cloud exam includes:

• Individuals who play a business user role within organizations utilizing SAP Commerce Cloud for their e-commerce operations. 
• Business Users
• E-Commerce Specialists/Coordinators
• Marketing/Content Specialists Supporting E-Commerce
• Those Transitioning into E-Commerce Roles

Exam Details 

• Exam Code: C_C4H320_34
• Exam Name: SAP Certified Associate - Business User - SAP Commerce Cloud
• Exam Languages: English
• Exam Questions: 80 Questions
• Time: 180 minutes
• Passing Score: 63%

Course Outline 

The Exam covers the given topics  - 

Domain 1: Overview of Commerce 21% - 30%

• Identifies the standard functionalities of Search and Navigation, Adaptive Search, pricing, shopping cart handling, checkout types, promotions, coupons, and B2B commerce (B2B organization management, B2B users/permission management, punchout support, etc.). 

Domain 2: Understand about Essential Foundations 21% - 30%

• Explains the features and typical use of Cron Jobs, ImpEx, workflow management, and validation framework in Backoffice; describes the user and security management; introduces the architecture, business benefits, licensing, and update releases of SAP commerce cloud in the public cloud; identifies additional knowledge about GDPR support; introduces SAP Commerce Cloud, Intelligent Selling Services.

Domain 3: Learn about Web Content Management 11% - 20%

• Describes the data structure, features and functionalities, as well as the graphical user interface of web content management,(also known as SmartEdit). Also introduces the personalization module and the Composable Storefront (previously known as Spartacus). 

Domain 4: Understand Product Content Management 11% - 20%

• Introduces product modeling and catalog management, explains the concept of product variants, categorization, classification, media management, as well as the product management within product cockpit in Backoffice.

Domain 5: Order Management and Customer Support <= 10%

• Introduces the features of the basic order management extensions and order management services module, as well as the customer support functionalities via Assisted Service Mode (ASM) and the customer support cockpit in Backoffice. 

Domain 6: Understand Integrations <= 10%

• Describes the standard internal tools for integrating SAP Commerce Cloud as well as the external integration solutions, especially the functionality of SAP Commerce Cloud, Integration Extension Pack.