The CCNP Collaboration (300-835 CLAUTO) is a professional certification that shows expertise in automating and managing collaboration solutions using Cisco technologies. It shows that a person can implement, configure, and troubleshoot collaboration systems like Cisco Unified Communications, messaging, and conferencing tools. This certification is ideal for network engineers, IT professionals, and collaboration specialists who want to enhance communication efficiency within organizations.
Recognized globally, the CCNP Collaboration certification helps professionals stand out in roles focused on unified communications and network automation. By earning this credential, individuals demonstrate the ability to streamline collaboration processes, optimize system performance, and reduce downtime. Organizations benefit from certified professionals who can implement reliable communication solutions, support digital collaboration, and ensure seamless connectivity across teams.
Who should take the Exam?
This exam is ideal for:
Collaboration Solutions Architects
Collaboration Software Developers
Consulting Systems Engineers
Network Engineers
Software Developers
Systems Engineers
Technical Solutions Architects
Wireless Engineers
Skills Required
Proficiency in Python programming
Understanding of RESTful APIs
Experience with Cisco Unified Communications Manager (UCM)
Knowledge of Cisco Webex APIs
Knowledge of xAPI for collaboration endpoints
Experience with Cisco Finesse and Unity Connection APIs
Understanding of automation protocols and tools
Knowledge Gained
Automating user and device management in UCM
Implementing Webex administrative operations
Developing bots and integrations for Webex
Automating endpoint configurations using xAPI
Utilizing Finesse REST APIs for agent and team management
Integrating Unity Connection for voicemail automation
Applying automation protocols in collaboration environments
Course Outline
The CCNP Collaboration (300-835 CLAUTO_ Exam covers the following topics -
Domain 1. Network Programmability Foundation 10%
1.1 Utilize common version control operations with git (add, clone, push, commit, diff, branching, and merging conflict
1.2 Describe characteristics of API styles (REST, RPC, and SOAP)
1.3 Describe the challenges encountered and patterns used when consuming APIs synchronously and asynchronously
1.4 Interpret Python scripts containing data types, functions, classes, conditions, and looping
1.5 Describe the benefits of Python virtual environments
1.6 Identify the roles of load balancer, firewall, DNS, and reverse proxy in collaboration application deployment
Domain 2. Unified Communication 25%
2.1 Construct API calls to automate CUCM user/phone moves, adds, changes, and using the AXL SOAP API
2.2 Construct API calls to automate dialplan and cluster config using the AXL API
2.3 Describe the capabilities and use of the CUCM CTI APIs TAPI/JTAPI
2.4 Describe the capabilities and use of the CUCM Serviceability Perfmon API and CDR interface
2.5 Describe the capabilities and use of the IP Phone Services API
2.6 Describe the capabilities of Finesse REST APIs and Gadgets
Domain 3. Cloud Collaboration 25%
3.1 Describe Webex Teams REST API capabilities, use, application architectures, authentication mechanisms, and token types
3.2 Implement administrative operations on Webex Teams organizations, users, licenses, and compliance events using the Webex Teams REST API
3.3 Construct a Python script to automate creation of Webex Teams spaces and memberships
3.4 Construct a Python script to implement notification
3.5 Construct API calls to implement interactive bots
3.6 Describe the application components involved in conversational bots (Botkit components and ecosystem)
3.7 Create a HTML web application embedding Webex Teams and messaging, audio / video using Webex Teams Widgets
3.8 Describe the capabilities and use for the various Webex Teams SDKs
Domain 4. Collaboration Endpoints 20%
4.1 Construct API calls to automate Cisco collaboration room devices using the xAPI SSH interface and xAPI HTTP API (configuration, customization and branding, and making a call)
4.2 Construct a script to monitor Cisco collaboration room device events using the xAPI Python SDK
4.3 Describe the capabilities, use, creation, and deployment of custom controls for Cisco collaboration room devices using the In-Room Controls Editor
4.4 Describe the capabilities, use, creation, and deployment of Cisco collaboration room device JavaScript Macros using the Macro Editor
Domain 5. Meetings 20%
5.1 Describe Webex Meetings API capabilities and use to manage users, meetings, events, and trainings
5.2 Describe Webex Meeting API authentication mechanisms
5.3 Construct API calls to implement users and meetings management for Webex Meetings
5.4 Construct API calls to configure Cisco Meeting Server using the REST API
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