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The Cisco Certified Network Professional (CCNP) Collaboration (350-801 CLCOR) exam validates your expertise in designing, implementing, and operating core collaboration technologies within a Cisco infrastructure. Earning this certification demonstrates your ability to configure, troubleshoot, and manage various collaboration solutions, empowering effective communication and teamwork.
The CCNP Collaboration exam caters to IT professionals with a strong foundation in Cisco collaboration technologies, seeking to:
There are no formal prerequisites for taking the CCNP Collaboration exam. However, Cisco recommends that candidates possess a strong understanding of:
With a CCNP Collaboration credential, you might qualify for roles such as:
Exam Details
1. Infrastructure and Design 20%
1.1 Describe the key design elements of the following, pertaining to the Cisco Collaboration architecture as described in the SRND/PA
1.2 Describe the purpose of Edge devices in the Cisco Collaboration architecture such as Expressway and Cisco Unified Border Element
1.3 Configure these network components to support Cisco Collaboration solutions
1.4 Troubleshoot these network components in a Cisco Collaboration solution
1.5 Explain these components to support Cisco Collaboration solutions
2. Protocols, Codecs, and Endpoints 20%
2.1 Troubleshoot these elements of a SIP conversation
2.2 Identify the appropriate collaboration codecs for a given scenario
2.3 Configure codec negotiations
2.4 Deploy SIP endpoints
2.5 Troubleshoot collaboration endpoints
3. Cisco IOS XE Gateway and Media Resources 15%
3.1 Configure these voice gateway elements
3.2 Configure ISDN PRI/BRI
3.3 Troubleshoot ISDN PRI/BRI
3.4 Configure and verify the MGCP
3.5 Identify the appropriate media resources for a given scenario (hardware and software)
4. Call Control 25%
4.1 Describe the Cisco Unified Communications Manager digit analysis process
4.2 Implement toll fraud prevention on Cisco Unified CM
4.3 Configure globalized call routing in Cisco Unified CM
4.4 Describe Mobile and Remote Access (MRA)
5. QoS 10%
5.1 Describe problems that can lead to poor voice and video quality
5.2 Describe the QoS requirements for these application types (voice and video)
5.3 Describe the class models for providing QoS on a network
5.4 Describe the purpose and function of these DiffServ values as it pertains to collaboration
5.5 Describe QoS trust boundaries and their significance in LAN-based classification and marking
5.6 Describe and determine location-based CAC bandwidth requirements
5.7 Configure and verify LLQ (class map, policy map, service policy)
6. Collaboration Applications 10%
6.1 Configure Cisco Unity Connection mailbox and MWI
6.2 Configure Cisco Unity Connection SIP integration options to call control
6.3 Describe Cisco Unity Connection call handlers
6.4 Describe Cisco Unified IM&P protocols and deployment
6.5 Deploy Cisco Jabber on premises
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