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CIS-Application Portfolio Management (APM) Implementer Practice Exam

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CIS-Application Portfolio Management (APM) Implementer Practice Exam


The CIS-Application Portfolio Management (APM) Implementer Exam validates that a candidate possesses the necessary skills and knowledge to contribute effectively to the configuration, implementation, and upkeep of the ServiceNow Application Portfolio Management application, along with associated reports, portals, and integrations with other applications.


Who should take the exam?

The ServiceNow Certified Implementation Specialist – Application Portfolio Management exam is open to ServiceNow customers, partners, employees, and individuals interested in becoming ServiceNow APM Implementers.


Exam Prerequisites:

Candidates must have:

  • Basic familiarity with industry terminology, acronyms, and initialisms
  • Six months of hands-on experience in ServiceNow deployment projects or maintaining ServiceNow instances
  • Participation in at least two ServiceNow deployment projects


Exam Details 

  • Exam Name: CIS-Application Portfolio Management (APM) Implementer 
  • Exam Languages: English
  • Exam Questions: 30 Questions


Course Outline 

The Exam covers the given topics  - 

Topic 1: Overview 20%

  • ServiceNow’s Application Portfolio Management
  • Plugins and Roles
  • CSDM
  • Maturity Model
  • AN APM Customer


Topic 2: Applications Under Management  13%

  • Application Inventory 
  • Application Categorization 
  • Data Certification 
  • Application Services 
  • Architectural Artifacts 
  • The Value of Managing Applications 


Topic 3: Basic Rationalization 13%

  • Rationalization Process
  • Application Scoring 
  • Business Capabilities 
  • Demand 
  • Integration with ITSM 
  • The Value of Basic Rationalization


Topic 4: Advanced Rationalization 17%

  • Technology Portfolio Management (TPM) 
  • Technology Reference Model (TRM) 
  • Software & Hardware Models and Lifecycles 
  • Creating Software & Hardware Models 
  • Information Portfolio 
  • Governance, Risk & Compliance 
  • Application Cost Model 
  • The Value of Advanced Rationalization  
  • Application Roadmap


Topic 5: Fundamentals 37%

  • Application Portfolio Management Overview 
  • The Features of APM and Who Benefits 
  • The APM Application

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