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The Cisco Certified Technician Supporting Cisco Collaboration Devices (100-890 CLTECH) certification validates a technician’s ability to support and troubleshoot Cisco collaboration devices such as phones, video endpoints, and other devices that enable communication within an enterprise. This certification focuses on key aspects such as hardware, software, and basic troubleshooting of Cisco collaboration devices. It’s designed for professionals who work with Cisco collaboration technologies in small to medium-sized enterprise environments and are responsible for supporting collaboration solutions deployed by Cisco. This certification prepares individuals to solve problems with Cisco’s collaboration products effectively, ensuring smooth operations for businesses relying on these technologies.
Why is Cisco Certified Technician Supporting Cisco Collaboration Devices (100-890 CLTECH) important?
Who should take the Cisco Certified Technician Supporting Cisco Collaboration Devices (100-890 CLTECH) Exam?
Cisco Certified Technician Supporting Cisco Collaboration Devices (100-890 CLTECH) Certification Course Outline
The Cisco Certified Technician Supporting Cisco Collaboration Devices (100-890 CLTECH) Certification covers the following topics -
Module 1. Collaboration Environment
Module 2. Cisco Collaboration Endpoints Equipment and Hardware
Module 3. Service Knowledge
Credentials that reinforce your career growth and employability.
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Practice until you're fully confident, at no additional charge.
Study anytime, anywhere, on laptop, tablet, or smartphone.
Courses and practice exams developed by qualified professionals.
Support available round the clock whenever you need help.
Easy-to-follow content with practice exams and assessments.
Join a global community of professionals advancing their skills.
(Based on 133 reviews)
Excellent coverage of Cisco TelePresence and Webex Desk Series devices. The mock exams really help you understand how to troubleshoot audio/video peripherals and endpoint connectivity.
The deep dive into Cisco IP Phone hardware and PoE (Power over Ethernet) was exactly what I needed. It covers everything from basic phone registration issues to physical port configurations.
A great resource for learning about on-site collaboration support. The scenarios regarding cabling for meeting room kits and identifying different hardware versions were very representative of the real exam.