CIS‑Discovery Practice Exam
The CIS-Discovery certification, officially called Certified Implementation Specialist-Discovery, validates your skills in administering and configuring ServiceNow Discovery. This tool helps organizations automatically identify and gather configuration data from various IT devices and applications within their network.
Who Should Take This Exam?
- ServiceNow Administrators: Individuals who manage the overall ServiceNow platform, with a focus on the Discovery tool.
- Network Discovery Specialists: Professionals specializing in network discovery techniques, leveraging ServiceNow Discovery for automated data collection.
- IT Asset Management Professionals (ServiceNow Focus): Individuals managing IT assets within an organization, using ServiceNow Discovery to maintain an accurate inventory.
Prerequisites
There are no formal prerequisites for taking the CIS-Discovery exam. However, a foundational understanding of the following areas would be highly beneficial for your exam preparation:
- ServiceNow Platform: Basic knowledge of navigating and utilizing the ServiceNow platform functionalities.
- Network Discovery Concepts: Understanding core principles of network discovery methods and tools.
- IT Asset Management Principles: Familiarity with IT asset management practices and their role within an organization.
Roles and Responsibilities
- ServiceNow Discovery Administrator: Taking primary responsibility for configuring, managing, and maintaining ServiceNow Discovery for optimal data collection.
- IT Asset Management Specialist (ServiceNow Focus): Utilizing ServiceNow Discovery data to maintain a comprehensive and accurate IT asset inventory, ensuring proper license management and asset tracking.
- Network Discovery Analyst (ServiceNow Discovery): Specializing in using ServiceNow Discovery for network discovery tasks, analyzing collected data to identify potential issues and optimize network configuration.
Exam Details
- Exam Name: CIS-Discovery
- Number of Questions: 45
- Exam Format: Multiple-choice
- Exam fee: $150
Course Outline
The important domains that the CIS-Discovery Exam covers are:
1. Discovery Pattern Design 35%
- Pattern Designer (i.e. Debug, Steps, Sections)
- Operations (i.e. Match, Parse variable, Parse file, Parsing strategies) –
- Syntax (i.e. Variables, Attributes, Regex)
- Application Identification and Connection Sections (Patterns, Identification and Connection Sections, Troubleshooting)
2. Discovery Configuration 35%
- Discovery Setup (i.e. Behaviors, Clusters, IP Services, Schedules)
- Discovery Process Flow (i.e. PCIE Phases, ECC Queue, Status, Discovered Device)
- Discovery Troubleshooting (i.e. Discovery Errors, Duplicates, Credentials)
3. Configuration Management Database 15%
- CI Class Manager (i.e. CMDB Health Dashboard, CI Class Manager, CMDB Tables, Reclassification, CMDB Relationships)
- CMDB Identification and Reconciliation (i.e. CI Identifiers, Reconciliation, Definitions, Datasource Precedence, CMDB De-duplication)
4. Discovery Engagement Readiness 15%
- Planning (i.e. MID Server Requirements and Specifications)
- Operationalizing IT (i.e. MID Server and Discovery Dashboards, Benefits)
- Discovery Solution (i.e. Business Value, Definition, Positioning)