CompTIA A+ 220-1002 (Core 2) Online Course - RETIRED

CompTIA A+ 220-1002 (Core 2) Online Course

About the Course

Whether you're aiming to pass the CompTIA A+ Certification (220-1002) exam to launch your IT career or simply want to keep your home router from flashing that dreaded red light, this course provides a clear and accessible foundation in essential IT skills.

You’ll begin with an overview of the CompTIA A+ certification and then dive into the key domains covered in the exam. Learn about mobile devices, networking concepts, hardware components, and configuration basics. You'll gain hands-on knowledge working with motherboards, CPUs, RAM, and other hardware essentials—understanding how to install, maintain, and troubleshoot PCs.

As you build confidence, the course transitions into virtualization and cloud computing, exploring concepts like IaaS, SaaS, PaaS, virtual machines, and emulators. The final sections focus on diagnosing and resolving hardware and network issues using recognized best practices and industry standards.

Who should take this Course?

The CompTIA A+ 220-1002 (Core 2) Online Course is ideal for aspiring IT professionals, support technicians, and help desk staff who want to develop essential skills in operating systems, security, software troubleshooting, and operational procedures. It’s also suitable for individuals preparing for the CompTIA A+ 220-1002 certification exam, which, along with 220-1001, is required for full A+ certification. While no prior experience is necessary, completing the 220-1001 course first is recommended for a well-rounded understanding of IT fundamentals.

Course Curriculum

All about the CompTIA A+ 2019 Core 2 Exam

• CompTIA A+ 2019 Core 2 (220-1002) Course Introduction
• What is CompTIA A+?
• Why Get A+ Certified?
• What is on the CompTIA A+ Core 2 (220-1002) Exam?
• How to Pass the CompTIA A+ Exam?

Safety and Professionalism

• Professional Communication Part 1
• Professional Communication Part 2
• Physical Safety

The Visible Computer

• What is an Operating System?
• Users and Super Users
• Why Windows?
• Windows Editions and Versions
• Touring the macOS
• Touring Linux

CPUs

• 32-Bit versus 64-Bit Processing

RAM

• Virtual Memory

Power Supply

• Power Protection

Implementing Mass Storage

• Understanding Partitioning
• Master Boot Record (MBR) Partitioning
• GUID Partition Table (GPT) Partitioning
• Understanding File Systems
• Popular File Systems
• Formatting in Action
• Dynamic Disks
• Software Redundant Array of Independent Disks (RAID) in Storage Spaces
• Encrypting Mass Storage

Building a PC

• Boot from Everything
• Installing Windows
• Post-Installation Tasks
• Windows Installation Options

Windows under the Hood

• What is the Registry?
• Processes
• Services
• Your Windows Toolset
• Windows 7 Task Manager
• Windows 10 Task Manager
• Information and Configuration Tools
• Performance Monitor
• Event Viewer
• Tools for Programmers

Users, Groups, and Permissions

• Introduction to Users and Groups
• Managing Users and Groups
• New Technology File System (NTFS) Permissions
• Linux and macOS Permissions
• File Explorer
• Sharing Resources
• Security Policies

Maintaining and Optimizing Operating Systems

• Patch Management
• Working with Disks
• Working with Applications
• System Restore
• Backing Up Your Files
• Task Scheduler

Working with the Command-Line Interface

• Understanding the CLI
• Navigating the CLI
• Working with Folders
• Working with Files
• Working with Drives
• Super Copy Commands
• Advanced Windows Command Line
• Advanced Linux Commands
• Command-Line Permissions
• Introduction to Scripting
• Interpreted Languages

Troubleshooting Operating Systems

• Windows Recovery Environment
• Advanced Windows Startup Options
• Troubleshooting Boot Problems
• Troubleshooting the Graphical User Interface (GUI)
• Troubleshooting Applications
• Kernel Panic

Display Technologies

• Resolutions and Aspect Ratios
• Multiple Monitors

Essentials of Networking

• Network Card Troubleshooting

Local Area Networking

• Working with Connections
• Working with Workgroups
• Working with Active Directory
• Windows Sharing with Mac and Linux
• Net Command
• Firewall Configuration
• Windows Firewall
• Port Forwarding

Wireless Networking

• Wireless Encryption – Part 1
• Wireless Encryption – Part

The Internet

• Telnet and Secure Shell (SSH)
• Remote Desktop Connections
• The World Wide Web
• Troubleshooting Internet Connections

Portable Computing

• Power Management

Feed and Take Care of Mobile Devices

• Mobile Device Security
• Mobile Security Troubleshooting
• Mobile Device Troubleshooting

Securing Computers

• Threats
• Physical Security
• Passwords and Authentication
• Malware
• Anti-Malware
• Social Engineering
• Licensing
• Incident Response
• Environmental Controls

Operational Procedures

• Documents You Need to Know – Part 1
• Documents You Need to Know – Part 2
• Change Management
• The Zen of Backup
• Recycling and Data Destruction