Conflict Management Professional

Conflict Management Professional

A Conflict Management Professional is the job role who is responsible to resolve conflicts for the company arising between teams, or individuals. The job role uses techniques, strategies, and tools to identify, address, and resolve conflicts for the company. The job role involves using mediation, negotiation, and communication between parties to resolve conflicts. The job role addresses all types of conflicts - corporate, legal, or public and they aim to minimize disruption and maintain positive relationships.

Certification in Conflict Management Professional attests to your skills and knowledge in managing, resolving, and preventing conflicts for the company. This certification assess you in theories and tools to conflict resolution.
Why is Conflict Management Professional certification important?

• The certification validates your skills and knowledge of conflict resolution.
• Enhances your career opportunities in mediation roles.
• Improves your organizational communication.
• Helps your handle difficult situations with impartiality.
• Demonstrates your commitment to personal and professional development.
• Increases your employability in roles that require expertise in conflict management.
• Enhances your understanding of legal and ethical considerations in conflict resolution.

Who should take the Conflict Management Professional Exam?

• Conflict Management Professional
• Mediator
• Negotiator
• HR Specialist
• Employee Relations Specialist
• Organizational Development Specialist
• Dispute Resolution Consultant
• Family Mediator
• Legal Mediator
• Community Relations Officer

Conflict Management Professional Certification Course Outline
The course outline for Conflict Management Professional certification is as below -

• Introduction to Conflict Management
• Mediation and Negotiation
• Communication Skills
• Understanding Conflict Dynamics
• Advanced Conflict Resolution Strategies
• Ethical and Legal Considerations
• Organizational Conflict Management
• Conflict Prevention
• Applications