About Engagement Management
Engagement Management is a process that brings together client relations (sales and support), project management, delivery and quality management to satisfy clients. Engagement Management is a process that extends from sales through the closing of an engagement. EM operates across multiple projects and ongoing relationships.
Why is Engagement Management important?
The Engagement Management view helps managers to work more effectively with client contact people (e.g., sales, business analysts, application managers, etc.) to avoid “over-sold” projects and irrational expectations.
Benefits include
• Go the Extra Mile to Achieve Company Success.
• Innovate at Workplace.
• Attract customers and employees.
• Infuse energy and positivity at workplace.
Who should take the Engagement Management Exam?
• Professionals
• Business owners
• Entrepreneurs
• Innovators
• Managers and senior executives
• Consultants
• Professionals working in outsourced companies responsible for Engagement Management
• Anyone interested in Engagement Management
• Anyone who wants to learn Engagement Management
Knowledge and Skills required for the Engagement Management
Candidates gain quick success if they have skills of critical thinking and good communication skills.
Engagement Management Practice Exam Objectives
Engagement Management exam focuses on assessing your skills and knowledge in concepts and application of Engagement Management
Engagement Management Practice Exam Pre-requisite
There are no prerequisites for the Engagement Management exam.
Engagement Management Certification Course Outline
1. Communication Skills
2. Personality
3. Problem Solving
4. Process Control
Exam Format and Information
Certification name – Engagement Management Certification
Exam duration – 60 minutes
Exam type - Multiple Choice Questions
Eligibility / pre-requisite - None
Exam language - English
Exam format - Online
Passing score - 25
Exam Fees - INR 1199
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