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Exam MS-740: Troubleshooting Microsoft Teams

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Exam MS-740: Troubleshooting Microsoft Teams

The MS-740 exam, "Troubleshooting Microsoft Teams," is a certification designed for IT professionals and support engineers who are responsible for diagnosing, troubleshooting, and resolving issues related to Microsoft Teams. It assesses a candidate's ability to handle complex problems such as voice and video quality issues, authentication errors, and policy configurations. By passing this exam, candidates validate their expertise in maintaining and optimizing the performance of Microsoft Teams, ensuring seamless communication and collaboration within an organization.
Why is Exam MS-740: Troubleshooting Microsoft Teams important?

  • Demonstrates proficiency in troubleshooting and resolving Microsoft Teams-related issues.
  • Strengthens credentials for IT support roles focused on Microsoft Teams.
  • Expands job opportunities in IT support, cloud administration, and unified communications.
  • Ensures smooth operation of Microsoft Teams, a key tool in remote work and collaboration.
  • Helps organizations ensure the effective use of Microsoft Teams for communication and productivity.

Who should take the Exam MS-740: Troubleshooting Microsoft Teams Exam?

  • Microsoft Teams Administrator
  • Microsoft 365 Support Engineer
  • Unified Communications Specialist
  • IT Support Engineer
  • Help Desk Technician

Exam MS-740: Troubleshooting Microsoft Teams Certification Course Outline
The Exam MS-740: Troubleshooting Microsoft Teams Certification covers the following topics -

1. Troubleshoot Microsoft Teams voice issues (20–25%)
2. Troubleshoot issues with Microsoft Teams meetings and live events (20–25%)
3. Troubleshoot federation issues (5–10%)
4. Troubleshoot issues signing into Microsoft Teams (10–15%)
5. Troubleshoot teams and channels (10–15%)
6. Troubleshoot issues with files (15–20%)

 

Exam MS-740: Troubleshooting Microsoft Teams FAQs

There are approximately 40-60 questions in Microsoft Teams Troubleshooting Exam MS-740.

The MS-740 exam covers latest exam updates and topics - 

  • Troubleshoot Microsoft Teams voice issues (15-20%)
  • Troubleshoot issues with Microsoft Teams meetings and live events (20-25%)
  • Troubleshoot federation issues (10-15%)
  • Troubleshoot issues signing into Microsoft Teams (15-20%)
  • Troubleshoot teams and channels (10-15%)
  • Troubleshoot issues with files (15-20%)

This exam measures your ability to troubleshoot the following technical tasks: Microsoft Teams voice issues; Microsoft Teams meetings and live events; federation issues; signing into Microsoft Teams; teams and channels; and files.

Candidates for this exam are support engineers who support Microsoft Teams environments, troubleshoot deployments, tune performance, collect and analyze telemetry and log data, and manage Teams environments.

The Microsoft Teams Troubleshooting Exam MS-740 is available in English only.

Candidates should have significant exposure to unified communications and hands-on experience with Microsoft Teams. In addition, candidates should have networking knowledge of Azure fundamentals, telephony, PowerShell, data storage technologies, APIs, app security, authentication and authorization, security, and compliance information, debugging, performance tuning, and monitoring.

The passing score for Microsoft Teams Troubleshooting Exam MS-740 is  700 (on a scale of 1-1000)