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The Google Business Citations exam evaluates individuals' proficiency in optimizing local business listings and citations on Google My Business (GMB) and other online directories. This exam assesses candidates' ability to improve local search visibility, enhance online reputation, and attract more customers by optimizing business information, citations, and reviews across various digital platforms. Successful candidates demonstrate skills in local SEO (Search Engine Optimization), citation management, review monitoring, and reputation management strategies.
The Google Business Citations exam covers the following topics :-
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Yes. Scenario tasks test your ability to detect duplicate listings, correct data errors, and optimise citation entries.
Yes. You may retake it after a 14‑day waiting period.
Certification remains valid for three years. Renewal requires passing a brief refresher assessment.
Access to a Google Business Profile, a spreadsheet application, and familiarity with at least one citation‑management platform.
Practice claiming and verifying profiles, perform a citation audit on your business, and use a citation‑management tool on sample data.
The exam includes 60 multiple‑choice questions and 5 scenario‑based tasks. You have 90 minutes to complete it.
Basic knowledge of online directories and Google Business Profiles helps, but core concepts are covered from fundamentals to advanced.
A minimum score of 70% overall is required to earn certification.
Professionals responsible for local SEO, business owners with physical locations, and agencies managing client citations.
It validates your expertise in local search and directory management, boosting credibility with employers, clients, and business partners.