ITIL 4 Foundation

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ITIL 4 Foundation

 
ITIL 4 Foundation provides familiarity with an end-to-end operating model for the creation, delivery, and continual improvement of technology-enabled products and services. The ITIL 4 Foundation examination validates the candidate can demonstrate sufficient recall and understanding of the ITIL 4 service management framework. 
 
The ITIL 4 Foundation qualification is a prerequisite for the ITIL 4 higher level qualifications. This examines the skills of candidate in implementing their understanding of the relevant parts of the ITIL framework in context.
 
The ITIL 4 Foundation certification aims to familiarize candidates with managing modern IT-driven services, giving them a grasp of the common language and core ideas, and illustrating how they can enhance their work and that of their organization using ITIL 4 guidelines. Additionally, it ensures candidates understand the ITIL 4 service management framework and how it has evolved to incorporate modern technologies and work methods.
 

Who should take the ITIL 4 Foundation Exam?

 
ITIL 4 Foundation is designed for those who want to grasp the basics of IT and digital service delivery and for those keen on helping their organization adapt to the new service management approach. It suits beginners in ITIL 4 or those wanting to revise their existing ITIL knowledge.
 

 

ITIL 4 Foundation Exam Topics

 

 

 

The ITIL 4 Foundation exam topics are:

 

  • Understanding the key concepts of service management
  • Learn the purpose and components of the ITIL service value system
  • Understanding the activities of the service value chain, and how they interconnect
  • Understanding the purpose and key terms of 15 ITIL practices
  • Learn the 7 ITIL practices
  • Learn how the ITIL guiding principles can help an organization adopt and adapt service management
  • Understanding the four dimensions of service management

ITIL 4 Foundation FAQs

There are two routes towards obtaining the ITIL Foundation certificate - you can sit the exams at the end of a training course with an Accredited Training Organization (ATO), or study privately and then book the exam without a training course via PeopleCert, our ITIL Examination Institute.

Yes, we offer a 100% unconditional money back guarantee. In case you are not able to clear the exam for then you can request for the full refund. Please note that we only refund the cost of product purchased from Testprep Training and not the ITIL 4 Foundation Level Exam cost.

The ITIL 4 Foundation exam is made as an induction to ITIL 4. It facilitates the candidates to see at the IT service administration an end-to-end operating paradigm for the production, delivery, and frequent improvement of the tech-enabled commodities and services.

Yes we offer nearly 50% discount for the order more than 10 products at a time. You can reach the testprep training Helpdesk for more details. The member of support staff will respond as soon as possible.

This exam requires an understanding of the ITIL framework and process of utilising ITIL to intensify IT service management. Focus on developing familiarity in the ITIL services.

 

How hard is the ITIL 4 Foundation Exam?

There is no prerequisite required to take the exam.

You will get 60 minutes to do 40 questions in this exam.

After the completion of your exam, the points you earned on each question are totaled and then compared with the cut score to determine whether the result is pass or fail.

The exam consists of multiple choice questions.

There will be 40 questions which have to be completed in 60 minutes in this exam.

Candidates taking the exam in a language that is not their native or working language may be awarded 25% extra time, i.e. 75 minutes in total.

Plan and prepare better for your ITIL interview with top ITIL 4 Foundation level interview questions that are frequently asked based on an end-to-end operating model for the creation, delivery, and continual improvement of tech-enabled products and services.

ITIL Foundation level Interview Questions and Answers

TestprepTraining provides unique sets of questions that will help you check your skills and knowledge in performing data analysis on Excel. These practice questions will help you increase your knowledge for better preparation of exam.

Yes testprep training offers free practice tests for the ITIL 4 Foundation Level Exam which can be used before the final purchase for complete test.

Yes, Testprep Training offers email support for any certification related query while you are preparing for the exam using our practice exams. Your query will be handled by experts in due course.

ITIL 4 Foundation Exam study guide that covers the important exam areas with appropriate reference links to help you in preparation. Here, you can explore unique study resources to enhance your preparation.

Passing scores for the exam is 65%.

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This exam will have 40 questions that has to be completed in a time duration of 60 minutes.

 

To know more about the pattern, use ITIL Foundation Exam Format

For better preparation use the step by step study guide for the ITIL 4 Foundation Exam. This provides all the exam details, course outline and study resources. Develop a basic understanding of the ITIL framework and understand how ITIL can be utilised to intensify IT service management

 

 

How to Prepare for ITIL Foundation Exam?

Yes our experts frequently blog about the tips and tricks for exam preparation.

There is no negative marking in the exam.

ITIL 4 Foundation Exam tutorial covers all the major areas and topics with appropriate reference links to help you in preparation. Develop an understanding of how the ITIL guiding principles can help an organization adapt and adapt service management.

Once purchased, the practice exams can be access for the lifetime.

The best way to pass the exam is to use study guide that helps to:

  • Create a study plan using the exam blueprint.
  • Get familiar with the exam course outline.
  • Use study resources.
  • Take Practice tests.
  • Pass the exam.

 

How to pass ITIL® 4 Foundation level Certification Exam?

Successful candidates can join My AXELOS and claim a digital badge linked to their certification.

The ITIL foundation exam has been recognised as one of the leading IT Service Management framework with over 5 million qualified practitioners to-date. From a prospective employer’s perspective the certification at whatever level ensures that an IT professional knows the best practices and the best solutions in any IT service management situation.

The ITIL 4 Foundation examinations are currently available in the following languages - English, Brazilian Portuguese, Chinese, Dutch, French, German, Italian, Japanese, Polish and Spanish

  • Domain 1: Understanding the key concepts of the service management
  • Domain 2: How ITIL guiding principles can assist an organization to adapt and adopt the service management
  • Domain 3: Understanding the 4 dimensions of the service management
  • Domain 4: Understanding the purpose and elements of the ITIL service value system
  • Domain 5: Understanding the activities of the service value chain, and how they interconnect
  • Domain 6: The purpose and the key terms of the 15 ITIL practices
  • Domain 7: Understanding the 7 ITIL practices