About KPO
Knowledge process outsourcing is the purposeful allocation of relatively high-level tasks involving specialized knowledge or problem-solving to an outside organization or third party that has a high level of subject matter expertise, often located in a different geographic region that the company itself.
KPO is different from business process outsourcing (BPO), which involves the outsourcing of labor and other operational work to a third party to save money. Although KPO is a subset of BPO, KPO involves far more specialized, analytical, and knowledge-based work.
Companies that engage in KPO look to obtain highly educated and skilled individuals without having the cost of training and developing those workers. Through KPO, a company can quickly add experts in specific fields to boost competitiveness and increase earnings.
Why is KPO important?
KPO services include all kinds of research and information gathering, e.g. intellectual property research for patent applications; equity research, business and market research, legal and medical services; training, consultancy, and research and development in fields such as pharmaceuticals and biotechnology.
Important Advantages of KPO
• Productivity improvement
• Optimum utilisation of the resources
• Reduction in cost
• Focus on core business areas
• Cater to changing customer demands
• Sophisticated technology at lower cost
Who should take the KPO Exam?
• Senior professionals
• Entrepreneurs
• Innovators
• Anyone who wants to assess their KPO skills
• Managers and senior executives
• Consultants
• Professionals working in outsourced companies responsible for KPO
• Any professional with skills and knowledge on KPO
• Anyone interested in KPO
• Students
Knowledge and Skills required for the KPO
Candidates gain quick success if they have skills of critical thinking and good communication skills.
KPO Practice Exam Objectives
KPO exam focuses on assessing your skills and knowledge in market research, KPO services and marketing.
KPO Practice Exam Pre-requisite
There are no prerequisites for the KPO exam.
KPO Certification Course Outline
1. KPO Basics
2. Marketing In KPO
3. Market Research
4. Financial Market Research
5. KPO Services
6. English ability
Exam Format and Information
Certification name – KPO Certification
Exam duration – 60 minutes
Exam type - Multiple Choice Questions
Eligibility / pre-requisite - None
Exam language - English
Exam format - Online
Passing score - 25
Exam Fees - INR 1199
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