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Building Intelligent Chatbots with Amazon Lex

Building Intelligent Chatbots with Amazon Lex

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Building Intelligent Chatbots with Amazon Lex Exam

Building Intelligent Chatbots with Amazon Lex focuses on teaching how to create advanced conversational bots that can talk and respond naturally to users. Amazon Lex is a cloud-based tool from AWS that uses natural language processing (NLP) to understand what people say and give meaningful replies. It is the same technology that powers Amazon Alexa, but tailored for building business-ready chatbots.

With this certification, learners will gain the ability to design, train, and deploy bots for websites, mobile apps, and services. These intelligent bots can manage customer queries, provide automated support, and connect with other systems to complete tasks. It is a practical skill that combines AI, automation, and business problem-solving into one.

Who should take the Exam?

This exam is ideal for:

  • Customer Support Managers 
  • AI/ML Enthusiasts 
  • Developers 
  • Business Analysts 
  • Product Managers 
  • IT Professionals 
  • Entrepreneurs 

Skills Required

  • Basic programming knowledge (JavaScript, Python, or Java).
  • Understanding of APIs and cloud services.
  • Knowledge of AWS fundamentals.
  • Problem-solving and logical thinking.
  • Interest in AI, NLP, and automation.


Course Outline

  • Domain 1 - Introduction to Amazon Lex
  • Domain 2 - Natural Language Processing Basics
  • Domain 3 - Designing Chatbot Conversations
  • Domain 4 - Integrating Amazon Lex with AWS Services
  • Domain 5 - Chatbot Deployment
  • Domain 6 - Advanced Chatbot Features
  • Domain 7 - API and Third-Party Integration
  • Domain 8 - Testing and Debugging Bots
  • Domain 9 - Scaling and Optimizing Bots
  • Domain 10 - Real-World Case Studies
     

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Building Intelligent Chatbots with Amazon Lex FAQs

No, but they share the same underlying technology for NLP.

E-commerce, healthcare, banking, telecom, and customer service.

Developers, IT professionals, business leaders, and AI enthusiasts.

Yes, many businesses use it to automate FAQs and support tasks.

Commonly Python, JavaScript, and Java.

It is used to build conversational bots that understand speech and text.

It allows bots to perform backend tasks like data fetching or updates.

Yes, it integrates with Amazon Connect for voice-based support.