Practice Exam
Microsoft Customer Data Platform Specialist (MB-260) Exam

Microsoft Customer Data Platform Specialist (MB-260) Exam

4.7 (1141 ratings)
1,423 Learners
Take Free Test

Microsoft Customer Data Platform Specialist (MB-260) Exam

 

The Microsoft Customer Data Platform Specialist (MB-260) certification is designed for individuals having the expertise to deploy solutions that yield insights into customer profiles and track engagement activities, aiming to:

  • Enhance customer experiences.
  • Boost customer retention rates.

 

Who should take the exam?

Ideal candidates for this certification must have experience with processes about key performance indicators (KPIs), data retention, validation, visualization, preparation, matching, segmentation, and enrichment. A general understanding of:

  • Azure Machine Learning.
  • Azure Synapse Analytics.
  • Azure Data Factory.

 

Exam Course Outline 

The Microsoft MB-260 Exam covers the given topics  - 

  • Domain 1: Learn about Dynamics 365 Customer Insights - Data (5–10%)
  • Domain 2: Understand about Ingesting data (10–15%)
  • Domain 3: Learn how to create customer profiles through data unification (35–40%)
  • Domain 4: Learn how to implement AI predictions (5–10%)
  • Domain 5: Understand about configuring measures and segments (15–20%)
  • Domain 6: Learn how to configure third-party connections (5–10%)
  • Domain 7: Administering Customer Insights - Data (5–10%)

Key Features

Professional Acknowledgment

Credentials that reinforce your career growth and employability.

Instant Access

Start learning immediately with digital materials, no delays.

Unlimited Retakes

Practice until you're fully confident, at no additional charge.

Self-Paced Learning

Study anytime, anywhere, on laptop, tablet, or smartphone.

Expert-Curated Content

Courses and practice exams developed by qualified professionals.

24/7 Support

Support available round the clock whenever you need help.

Interactive & Engaging

Easy-to-follow content with practice exams and assessments.

Over 1.5M+ Learners Worldwide

Join a global community of professionals advancing their skills.

How learners rated this courses

4.7

(Based on 1141 reviews)

63%
38%
0%
0%
0%

Reviews

Microsoft Customer Data Platform Specialist (MB-260) Exam FAQs

Candidates planning to take the Microsoft Exam MB-260 for this exam possess the skills to -

  • Implement solutions that provide insights into customer profiles and that track engagement activity
  • Help improve customer experiences and increase customer retention.

This Microsoft MB-260 exam has been built to measure your ability to accomplish technical tasks including -

  • Ability to design Customer Insights solutions
  • Ability to ingest data into Customer Insights
  • Ability to create customer profiles by unifying data
  • Knowledge to implement artificial intelligence predictions in Customer Insights
  • Skills to configure measures and segments
  • Skills to configure third-party connections
  • Knowledge to administer Customer Insights.

  • Candidates are suggested to have firsthand experience with Dynamics 365 Customer Insights together with knowledge of Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform.
  • Direct experience with practices related to privacy, compliance, consent, security, responsible AI, and data retention policy.
  • Candidates must have experience with processes related to KPIs, data retention, validation, visualization, preparation, matching, fragmentation, segmentation, and enhancement.
  • Candidates should have a general understanding of Azure Machine Learning, Azure Synapse Analytics, and Azure Data Factory.

The Microsoft Customer Data Platform Specialist (MB-260) Exam covers topics including - 

  • MODULE 1 - Design Customer Insights solutions (5-10%)
  • MODULE 2 - Ingest data into Customer Insights (10-15%)\
  • MODULE 2 - Create customer profiles by unifying data (20-25%)
  • MODULE 3 - Implement AI predictions in Customer Insights (10-15%)
  • MODULE 4 - Configure measures and segments (15-20%)
  • MODULE 5- Configure third-party connections (10-15%)
  • MODULE 6 - Administer Customer Insights (5-10%)

  • Exam Name Microsoft Customer Data Platform Specialist 
  • Exam Code MB-260
  • Exam Duration 120 mins
  • Exam Format Multiple Choice and Multi-Response Questions
  • Exam Type Cloud Computing
  • Number of Questions 40-60 Questions
  • Eligibility/Pre-Requisite NIL
  • Exam Fee $165 USD
  • Exam Language English
  • Pass Score 700 (on a scale of 1-1000)