Microsoft Dynamics 365 Commerce Functional Consultant (MB-340)

Microsoft Dynamics 365 Commerce Functional Consultant (MB-340)

The Microsoft Dynamics 365 Commerce Functional Consultant (MB-340) exam assesses the candidate's ability to implement, configure, and manage solutions for Dynamics 365 Commerce supporting retail operations. The person should ideally be one who possesses an understanding of the workflows related to retail, Point of Sale operations, inventory management, and also the customer engagement strategy with the assistance of Dynamics 365 Commerce.

Why is Microsoft Dynamics 365 Commerce Functional Consultant (MB-340) important?

• Validate skills in implementing and managing the Dynamics 365 Commerce solutions
• Help businesses to improve their retail and e-commerce operations through streamlined processes
• Demonstrate capabilities in point of sale (POS) systems and customer engagement tools
• Provides globally recognized certification that enhances the consultant and retail professional
• Improve skills in different domains like inventory management, order processing, and omnichannel strategies.
• Readies professionals to support complex retail workflows and e-commerce strategies.

Who should take the Microsoft Dynamics 365 Commerce Functional Consultant (MB-340) Exam?

• Dynamics 365 Commerce Functional Consultants
• Retail Operations Managers
• E-commerce Managers
• Solution Architects
• Business Analysts
• IT Consultants focused on Retail
• Technical Support Experts
• Systems Integrators

Microsoft Dynamics 365 Commerce Functional Consultant (MB-340) Certification Course Outline
1. Configure Dynamics 365 Commerce Headquarters (25-30%)
2. Configure products, prices, discounts, loyalty, and affiliations (25-30%)
3. Manage Point of Sales (POS) in Dynamics 365 Commerce (15-20%)
4. Configure and manage Dynamics 365 Commerce call centers (10-15%)
5. Manage e-commerce (15-20%