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Certificate in Microsoft Outlook

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Certificate in Microsoft Outlook FAQs

The exam covers Outlook interface navigation, email management, calendar and scheduling, contacts and people, tasks and to-do lists, rules and alerts, integration and collaboration, and security and customization.

This exam is for administrative and office support staff, business analysts, project coordinators, helpdesk professionals, students learning productivity tools, and anyone who uses Outlook regularly.

Yes. You should have Outlook 2010 or later installed to complete the practical tasks and simulations during the exam.

The exam includes multiple-choice questions and hands-on simulation tasks. You will have 90 minutes to complete all sections.

You must score at least 60% overall to pass the exam.

Practice composing and organizing emails, creating calendar events and meetings, managing contacts and tasks, and setting up rules and Quick Steps. Review sample simulations and study the course outline.

Yes. You may retake the exam after a two-week waiting period. There is no limit on the number of attempts.

Results are emailed within two weeks of your exam date. After passing, you will receive a digital certificate and a detailed score report.

The certification does not expire. To stay current, you may wish to learn new Outlook features or take advanced Office courses.

You can register online through our portal. Select your preferred date and location, complete payment, and you will receive a confirmation email.