Certificate in Microsoft Outlook FAQs
What topics does the Microsoft Outlook Practice Exam cover?
The exam covers Outlook interface navigation, email management, calendar and scheduling, contacts and people, tasks and to-do lists, rules and alerts, integration and collaboration, and security and customization.
Who should take this exam?
This exam is for administrative and office support staff, business analysts, project coordinators, helpdesk professionals, students learning productivity tools, and anyone who uses Outlook regularly.
Do I need Microsoft Outlook installed to take the exam?
Yes. You should have Outlook 2010 or later installed to complete the practical tasks and simulations during the exam.
What is the format and duration of the exam?
The exam includes multiple-choice questions and hands-on simulation tasks. You will have 90 minutes to complete all sections.
What score is required to pass the exam?
How can I prepare for the exam?
Can I retake the exam if I do not pass?
Yes. You may retake the exam after a two-week waiting period. There is no limit on the number of attempts.
How will I receive my results and certificate?
Does this certification expire?
The certification does not expire. To stay current, you may wish to learn new Outlook features or take advanced Office courses.