Certificate in Negotiation and Conflict Management

Passing this exam opens doors to roles such as Negotiation Specialist, Procurement Manager, Sales Negotiator, Conflict Resolution Consultant, and HR Business Partner.

Yes. This certification validates your negotiation and conflict management skills, making you a strong candidate for positions that require deal-making and dispute resolution.

This exam is ideal for sales professionals, procurement officers, project managers, HR specialists, mediators, and anyone responsible for negotiating agreements or resolving conflicts.

While prior negotiation experience is helpful, a basic understanding of communication and conflict-management concepts is sufficient to begin.

You will be tested on negotiation planning, BATNA/ZOPA analysis, communication and persuasion techniques, conflict resolution methods, and multi-party strategies.

Familiarity with negotiation frameworks (e.g., Harvard Negotiation Project), active listening, and basic conflict-management principles is beneficial.

It demonstrates your ability to secure favourable agreements, manage disputes, and drive value in negotiations—skills highly valued by employers.

You’ll deepen your understanding of strategic planning, influence tactics, cross-cultural communication, and performance analysis in negotiations.

Absolutely. It shows clients and employers that you can lead negotiations and resolve conflicts effectively in any setting.

Yes. Educators and trainers can use this certification to validate their curriculum and enhance courses on negotiation and conflict management.