Certificate in Operations Management

The exam includes 60 multiple‑choice questions and 5 scenario‑based case studies. You have 90 minutes to complete it.

Professionals responsible for planning, executing, or analysing operations—managers, planners, analysts, and consultants.

A foundational understanding of business processes helps, but detailed experience is not mandatory.

Review textbooks on operations management, practice process mapping, study inventory and quality models, and work through sample case studies.

A minimum score of 70% overall is required to earn certification.

Yes. You may retake it after a 14‑day waiting period.

Certification remains valid for three years. Renewal requires completing a brief refresher assessment.

You need a calculator and access to process‑mapping or spreadsheet software for scenario tasks.

Yes. Scenario‑based case studies test your ability to apply process analysis, capacity planning, and forecasting techniques.

It validates your operations expertise, enhancing credibility and opening opportunities in management, consulting, and continuous‑improvement roles.