Practice Exam
Oracle Service Center 2019 Implementation Essentials (1Z0-1038) - RETIRED

Oracle Service Center 2019 Implementation Essentials (1Z0-1038) - RETIRED

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Oracle Service Center 2019 Implementation Essentials (1Z0-1038) - RETIRED FAQs

In this exam you will get 120 minutes to complete the exam.

Candidates must wait 14 days before retaking a failed proctored exam. Candidates may retake an online non-proctored exam at any time.

Oracle Service Center 2019 Implementation Essentials (1Z0-1038) demonstrates the candidates knowledge required to create queues and assignments, implement automation and customization, set up process between Customers and Agents and manage Reports.

If you want to schedule the exam then, you can pay directly with a credit card, or redeem a voucher you’ve purchased from Oracle. Either way, you can schedule it through external testing provider, PearsonVue.

There will be a total of 65 questions in the exam which you have to complete in 120 minutes.

Oracle Cloud Certifications are valid for a period of 18 months from the date you earn the credential. The credential will become inactive at the end of 18 months. And, the Oracle requires candidates to hold an active credential in order to access certain certification benefits including, without limitation, use of Oracle certification logos, eCertificates, score reports, digital badges and certification verification.

The topics covered in this exam include: • Service Cloud Products and Services • Service Cloud User Interface and Processes • Reports • Service Console Core Features and Access • Processes between Customers and Agents • Service Cloud Service Console Extensions

The course includes: • Oracle B2C Service Learning Subscription

Within 30 minutes of completing your Oracle Certification exam, you will receive an email from Oracle notifying you that your exam results are available in CertView. And, if you have previously authenticated your CertView account, simply login and select the option to “See My New Exam Result Now”. If not then, you will need to proceed with your account authentication.

Candidates are only allowed to take 4 attempts to pass an exam in a 12-month period. If a candidate passes the exam then they might not retake the exam.

The exam will cost you $245 USD with additional taxes.

Oracle Certification Program normally provides 90 days notice for the retirement of any certification exam. Oracle post announcements on the Certification Web site and also notify exam candidates by email, so please be sure that you always have your most current contact information on file in your Oracle Profile and ensure that you have selected to receive communications from the Oracle Certification Program.

Candidates who earn this certification will be able to integrate Cross-Channel Contact Center and configure add-ins.

Candidates for this exam are recommended to have up to date training and field experience with knowledge required to create queues and assignments, implement automation and customization, set up process between Customers and Agents and manage Reports.

For this exam the passing score is 63%.

In order to become Oracle Service Center 2019 Certified Implementation Specialist you have to pass 1Z0-1038 with scoring minimum 63%.

This exam has been validated against 19C.

• Oracle certifications help you in expanding your knowledge base and validate your skills to appeal to potential employers. • It improves your potential earning power to command a higher salary. • With this you will learn to perform complex, hands-on activities through lab, study and practice sessions. • It provides access a secure digital badge you can add to your social media profiles.

Yes our experts frequently blog about the tips and tricks for exam preparation.

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Once purchased, the practice exams can be access for the lifetime.

Yes, we offer a 100% unconditional money back guarantee. In case you are not able to clear the exam for then you can request for the full refund. Please note that we only refund the cost of product purchased from Testprep Training and not the Exam cost.

Yes testprep training offers free practice tests for Exam which can be used before the final purchase for complete test.

Yes, Testprep Training offers email support for any certification related query while you are preparing for the exam using our practice exams. Your query will be handled by experts in due course.