EXIN TPI NEXT® Foundation
EXIN TPI NEXT® Foundation is a certification for IT professionals focusing on and organizations with a framework for continuous improvement in IT service management (ITSM). The certification is based on the TPI NEXT model, to assess organizational current IT processes and identify areas for improvement. This certification attests to your knowledge and skills to implement best practices in service management, for driving service delivery and organizational performance.
Why is EXIN TPI NEXT® Foundation important?
- Provides a framework for assessing and improving IT service management practices.
- Facilitates alignment of IT services with business objectives.
- Enhances the effectiveness and efficiency of IT service delivery.
- Supports organizations in achieving higher levels of maturity in their ITSM processes.
- Promotes a culture of continuous improvement within IT departments.
Who should take the EXIN TPI NEXT® Foundation Exam?
- IT Service Managers
- IT Consultants
- Service Delivery Managers
- Process Owners
- IT Operations Managers
- Quality Assurance Managers
- Project Managers
- Change Managers
- IT Support Professionals
- Business Analysts
EXIN TPI NEXT® Foundation Certification Course Outline
The EXIN TPI NEXT® Foundation Certification covers the following topics -
1. Positioning testing and TPI NEXT® (5%)
2. Elements of the TPI NEXT® model for Measuring (40%)
3. Elements of the TPI NEXT® model for Improvements (40%)
4. Business Driven Improvement (15%)