VeriSM™ Professional
VeriSM™ Professional is a certification offered by VeriSM that represents an advanced level of understanding in service management principles tailored for a digital landscape. It is designed for professionals who wish to deepen their expertise in applying the VeriSM model to enhance service delivery and create value for organizations. The VeriSM™ Professional certification focuses on integrating various service management practices and frameworks, to effectively manage service-oriented projects. Certified candidates showcase their skills in applying service management strategies with business objectives.
Why is VeriSM™ Professional important?
- Enhances expertise in service management principles within a digital context.
- Equips professionals with the ability to integrate various methodologies for effective service delivery.
- Prepares candidates to lead and manage service improvement initiatives.
- Addresses contemporary challenges and trends in service management.
- Boosts career opportunities in advanced roles related to service management.
Who should take the VeriSM™ Professional Exam?
- Service Management Professionals
- IT Managers
- Digital Transformation Leaders
- Project Managers
- Operations Managers
- Business Analysts
- Service Delivery Managers
- Quality Assurance Managers
- Change Managers
- Product Owners
VeriSM™ Professional Certification Course Outline
The VeriSM™ Professional Certification covers the following topics -
1. A digital world
2. Digital leadership and structure
3. Governance and strategy
4. Applying VeriSM™