Salesforce Strategy Designer Exam

Salesforce Strategy Designer Exam

The Salesforce Certified Strategy Designer certification exam targets individuals aiming to showcase their expertise, capabilities, and practical know-how across various domains, including:

• Guiding discovery, research, and design initiatives to establish a unified vision and roadmap for a product.
• Facilitating the development of customer journeys from inception to fruition.
• Harmonizing business requirements with the end-user experience of Salesforce products or services.
• Advocating for design excellence and coherence with the solution's vision.
• Identifying and framing problems, transitioning from business issues to user/human-centric challenges.
• Implementing design thinking methodology effectively.
• Leading the prioritization and direction of design initiatives and their execution.
• Collaborating with other roles and recognizing the appropriate times to engage experts in complementary areas like visual identity, business, and technology.
• Aligning stakeholders around a shared vision, clearly presenting concepts, employing creative problem-solving to address objections, and persuading critics.

Salesforce Certified Strategy Designer candidates contribute value by harmonizing an organization's efforts and guiding the design of holistic solutions towards desired business and user objectives. They can prioritize what's significant over what's urgent and achieve outcomes through a blend of tangible and intangible relational efforts.

Who should take the exam?

Candidates aiming for this certification should boast a minimum of 3 years of hands-on experience in a strategy design or equivalent role, with at least 1-2 years spent working with the Salesforce platform. A Salesforce Certified Strategy Designer demonstrates advanced facilitation and consulting skills, with a minimum of 2 years of experience leading intricate projects.

Course Outline 

The Exam covers the given topics  - 

• Domain 1: Learn about Value Design: 32%
• Domain 2: Understand Tools and Artifacts: 23%
• Domain 3: Learn about Intangible Deliverables: 26%
• Domain 4: Leveraging Adjacent Roles/Skills: 19%