Soft Skills
Soft skills is the skills for interpersonal interactions, communication, and emotional intelligence to effectively interact, collaborate, and work with others. They include communication, teamwork, leadership, problem-solving, time management, adaptability, and conflict resolution. Soft skills are not job-specific, but can be transferred across roles and industries. They help build relationships, boosts teamwork, and have a productive work environment.
Certification in Soft Skills validates your skills and knowledge in communication, leadership, emotional intelligence, teamwork, conflict management, and time management.
Why is Soft Skills important?
- Increases your employability
- The certification shows your expertise in workplace skills.
- Validates your skills in teamwork, leadership, and management roles.
- Shows your confidence in managing challenging work situations.
- Boosts your career opportunities.
- Increases your chances of advancement.
- Provides a competitive edge in a job market.
Who should take the Soft Skills Exam?
- Customer Service Representative
- Team Leader/Manager
- Project Manager
- Human Resources Manager
- Sales Executive
- Marketing Professional
- Administrative Assistant
- Executive Assistant
- Business Analyst
- Consultant
- Teacher or Trainer
- Healthcare Provider (e.g., Nurse, Physician Assistant)
- Public Relations Specialist
- IT Professional (in client-facing roles)
- Executive or Senior Manager
Soft Skills Certification Course Outline
The course outline for Soft Skills certification is as below -
Introduction to Soft Skills
Communication Skills
Teamwork and Collaboration
Leadership and Management
Time Management
Emotional Intelligence
Conflict Resolution
Stress Management
Adaptability and Flexibility
Negotiation and Influence