About Tourism Management
Tourism management is a multidisciplinary field that includes all activities related to the tourism and hospitality industries. It prepares candidates with the experience and training required to hold managerial positions in food, accommodation and tourism industry.
The three major areas of tourism management are:
• Business administration (finance, human resources and marketing activities);
• Management theories and principles;
• Tourism industry (travel accommodation, environmental factors and tourism organizations)
Why is Tourism Management important?
Tourism is vital for the success of many economies around the world. There are several benefits of tourism on host destinations. Tourism boosts the revenue of the economy, creates thousands of jobs, develops the infrastructures of a country, and plants a sense of cultural exchange between foreigners and citizens.
Tourism management ensures the ongoing promotion and preservation of cultural heritage, and supports the economic survival of otherwise under-resourced communities.
Benefits are
• Improved tourist satisfaction
• Better and faster decision making.
• Quicker problem-solving.
• Supported business growth and development.
• Sharing of expertise.
• More revenue and tourists
• Improved business processes.
Who should take the Tourism Management Exam?
• Front desk clerk/receptionist
• Events manager
• Hotel or resort manager
• Housekeeper
• Tour operator
• Tourism marketing manager
• Travel agency manager
• Tourist Information Centre manager
• Accountant or sales manager
• Guest relations manager
Knowledge and Skills required for the Tourism Management
Candidates gain quick success if they have skills of critical thinking and good communication skills.
Tourism Management Practice Exam Objectives
Tourism Management exam focuses on assessing your skills and knowledge in Hospitality Basics, Front Office Operations and Customer Service.
Tourism Management Practice Exam Pre-requisite
There are no prerequisites for the Tourism Management exam.
Tourism Management Certification Course Outline
1. Hospitality and Tourism Basics
2. Front Office Operations
3. Customer Service
4. Food and Beverage Management
5. Hospitality Accounting
6. Human Resource Management
7. Housekeeping
8. Food Sanitation, Safety and Health
9. Facilities and Maintenance Management
10. Hospitality and Tourism Marketing
Exam Format and Information
Certification name – Tourism Management Certification
Exam duration – 60 minutes
Exam type - Multiple Choice Questions
Eligibility / pre-requisite - None
Exam language - English
Exam format - Online
Passing score - 25
Exam Fees - INR 1199
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