BPO Sales
About BPO Sales
BPO
or Business process outsourcing provides a low-cost solution for
managing business processes for an organization. Companies outsource
their non-core business process to a BPO so as to focus on their core
strengths.
BPOs are managing the sales process for companies
across the globe. Sales BPO is providing a cost-effective solution to
companies across the world to outsource sales so as to focus on their
core competencies. Outsource company takes complete responsibility for
the sales process as per the agreement and SLA with clear deliverables.
Why is BPO Sales important?
Sales BPO offers many benefits hence; it has become important to companies across the globe.
The benefits of Sales BPO are as
• Lower costs
• Higher efficiency.
• Complete process control
• Clear deliverables and performance as per SLA
• Client company can focus on core business function
Who should take the BPO Sales Exam?
• Sales professionals
• BPO professionals
• Sales managers and senior executives
• Anyone who wants to assess their Sales skills
BPO Sales Certification Course Outline
1. BPO Basics
2. Functions of Salesperson
3. Customer Handling
4. Call Preparation
5. BPO Sales Process
6. TeamWork
7. Stress Management
8. Time Management