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Certificate in Business Communication

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Business Communication


About Business Communication

Business communications refer to the exchange of information between staff members inside and outside of an organization. In order to achieve corporate goals and a better fit with the fundamental company values, management and employees must communicate effectively with one another. The way employees interact with one another and do business is crucial to a company's success.

Why is Business Communication important?

Advantages of  business communication:

  • Conflict is minimized via communication.
  • Public relations are enhanced.
  • Innovation is driven by communication.
  • Building on current talents is communication.
  • It boosts loyalty and works satisfaction.
  • Productivity is powered by communication.
  • It fosters a climate of cooperation and trust.
  • regular meetings in person.

Who should take the Business Communication Exam?

  • This is for anyone who needs to speak out or take part in meetings but lacks complete confidence in their abilities to do so.
  • Junior workers, business owners, or freelancers who need to polish their English and business communication abilities.

Business Communication Certification Course Outline

  1. Communication
  2. Individual Evaluation
  3. Communication Barriers
  4. Improve Written Communication and Formulate Emails
  5. Written Communication
  6. Effectively Pass on Negative Information through Writing
  7. Communicating Effectively with Customers
  8. Listening Skills

Certificate in Business Communication FAQs

The result will be declared immediately on submission.

It will be a computer-based exam. The exam can be taken from anywhere around the world.

You have to score 25/50 to pass the exam.

No there is no negative marking

There will be 50 questions of 1 mark each

You will be required to re-register and appear for the exam. There is no limit on exam retake.

You can directly go to the certification exam page and register for the exam.