Business Operations
About Business Operations
Operations
undertaken in a business to generate value to the customer and provide
the service or product for which the customer is paying is a business
operation.
The business operation can be a direct contributor to
product or service creation in the company like production process or it
could be supporting operation like inventory or purchase.
Why is Business Operations important?
Business operation management is essential for a company to survive and focus on its growth.
Operations management is important as it enables the following
• Optimized inventory levels
• Meeting expectations of the customer in quantity and quality
• Better utilization of the company’s resources
Who should take the Business Operations Exam?
• Managers and senior executives
• Business owners and Entrepreneurs
• Anyone engaged in supply chain management, capacity management, operations management
• Business consultants
Business Operations Certification Course Outline
1. Organizational Operations Management
2. Product and Service Management
3. Supply Chain Management
4. Inventory Management
5. Forecasting
6. Capacity Management
7. Operations Scheduling
8. Quality Management