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C_C4H410_21 - SAP Certified Application Associate – SAP Sales Cloud 2111 Exam

C_C4H410_21 - SAP Certified Application Associate – SAP Sales Cloud 2111 Exam

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C_C4H410_21 - SAP Certified Application Associate – SAP Sales Cloud 2111 Exam

The C_C4H410_21 certification exam validates your fundamental knowledge and skills in administering and utilizing SAP Cloud for Customer (C4C) specifically focused on the Sales Cloud module.  Earning this certification demonstrates your ability to support experienced consultants during SAP Sales Cloud implementation projects.

Who Should Take This Exam?

This exam is ideal for individuals aspiring to become:

  • SAP Sales Cloud consultants
  • SAP Cloud and business consultants seeking to specialize in Sales Cloud
  • Sales operations professionals working with SAP Sales Cloud

Course Outline

The C_C4H410_21 - SAP Certified Application Associate exam covers the following topics - 

  • Domain 1 - Overview of User Management and Notification Process > 12% 
  • Domain 2 - Overview of Master Data (Account, Contact, Product, and Pricing) > 12%
  • Domain 3 - Overview of Data Migration and Integration > 12%
  • Domain 4 - Overview of Sales Contracts Quotation and Sales Order Management 8% - 12%
  • Domain 5 - Overview of Implementation Basics and Fine Tuning8% - 12%
  • Domain 6 - Overview of Reporting 8% - 12%
  • Domain 7 - Overview of Lead and Opportunity Management 8% - 12%
  • Domain 8 - Overview of Sales Planning and Forecasting < 8%
  • Domain 9 - Overview of Visit Planning and Execution < 8%
  • Domain 10 - Overview of Territory Management < 8%
  • Domain 11 - Overview of Personalization and Extensibility < 8%
 

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C_C4H410_21 - SAP Certified Application Associate – SAP Sales Cloud 2111 Exam FAQs

The Exam proctors will speak English only.

No, tablets are not supported including - 

1. Google Chromebook

2. Apple iPad/Apple mini

3. Android/Microsoft tablets

4. Linux-based tablets

 

No, breaks are not allowed during the exam. But in case of any technical problem candidate should immediately communicate with the proctor by chat or audio.

 

It is suggested to check the configuration beforehand by clicking “Test communication and bandwidth” in Certification Hub.

 

In case a candidate does not cancel or reschedule the SAP exam within 24 hours prior to the exam, then it will be considered as an exam attempt. 

The status will be updated to “No Show” reflected in Certification Hub under “Exam Appointments. 

 

Follow the below steps to cancel/reschedule the exam - 

1. Cancel or reschedule at least 24 hours before the scheduled appointment date and time. 

2. Cancelling/rescheduling of an exam can be done in Certification Hub 

3. Use the calendar icon in the “Exam Appointments/Upcoming Appointments” section. 

Note - If you do not cancel your appointment within the specified time, then SAP reserves the right to subtract an exam attempt. 

This certificate proves that the candidate has the core understanding required of an application consultant and is able to apply the associated prerequisite skills practically under the supervision of an expert consultant in a project environment.

The SAP exams are available online 24x7 that are proctored remotely. The SAP exams can be taken from anywhere around the world as with the following requirements - 

1. Internet connection 

2. A laptop or desktop computer 

3. Functional webcam

 

The C_C4H410_04 - SAP Certified Application Associate – SAP Sales Cloud 2111 exam has been built to validate that you possess core knowledge in SAP Cloud for Customer administration and proven skills in SAP Sales Cloud.

The C_C4H410_04 - SAP Certified Application Associate exam covers the following topics - 

  • User Management and Notification Process > 12% 
  • Master Data (Account, Contact, Product, and Pricing) > 12%
  • Data Migration and Integration > 12%
  • Sales Contracts Quotation and Sales Order Management 8% - 12%
  • Implementation Basics and Fine Tuning8% - 12%
  • Reporting 8% - 12%
  • Lead and Opportunity Management 8% - 12%
  • Sales Planning and Forecasting < 8%
  • Visit Planning and Execution < 8%
  • Territory Management < 8%
  • Personalization and Extensibility < 8%

In case you face any technical issue during the exam you can ask the exam proctor for assistance. 

It is suggested to use the chat in the application or your microphone to share with your proctor.