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Change management is the set of methods and processes that organizations use to plan, communicate, and implement changes across internal and external operations. It includes preparing employees, defining clear steps for change, and monitoring progress both before and after implementation to ensure successful outcomes.
Since change can be complex, it typically requires collaboration across multiple levels and involvement from various stakeholders. A structured approach is essential to ensure smooth transitions and minimize disruptions.
At its core, change management is about adapting to, guiding, and executing change. The specific approach varies depending on the type and scale of the transformation.
Who should take the Change Management Exam?
• Managers and senior executives
• Business owners
• Anyone engaged in supply chain management, capacity management, operations management
• Business consultants
• Entrepreneurs
• Change management consultants
Change Management Certification Course Outline
Introduction to Change Management
Change Management Principles and Models
Understanding Organizational Change
Change Management Strategies
Stakeholder Management
Communication and Change
Change Leadership
Change Implementation
Managing Resistance to Change
Sustaining Change
Ethical and Legal Considerations in Change Management
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