CIS-Hardware Asset Management (HAM) Exam

CIS-Hardware Asset Management (HAM) Exam

The CIS-Hardware Asset Management (HAM) certification validates a professional’s skills in managing and optimizing hardware assets within an organization. It highlights the ability to monitor hardware usage, track inventory, and maintain IT equipment effectively throughout its lifecycle. This certification is perfect for IT managers, system administrators, and asset management specialists seeking to enhance their expertise in hardware lifecycle management.

Offered and recognized internationally, this certification is valuable for professionals responsible for IT hardware management. Holding the HAM certification shows employers that the individual can ensure proper asset utilization, manage maintenance schedules, and maintain compliance with IT policies. Certified professionals help organizations minimize costs, prevent hardware wastage, and maintain a reliable and efficient IT infrastructure.

Who should take the Exam?

This exam is ideal for:

• Implementation Specialists
• Technical Consultants
• Asset Managers
• IT Operations Professionals
• ServiceNow Administrators
• Anyone aiming to specialize in ServiceNow Hardware Asset Management

Skills Required

• Hardware Asset Lifecycle Management
• Asset Discovery and Normalization
• Data Integrity and Reporting
• Procurement and Stock Management
• Contract and Financial Management
• Integration with ITSM Processes
• Mobile Asset Management
• Automation of Asset Workflows

Course Outline

The CIS-Hardware Asset Management  HAM Exam covers the following topics- 

Domain 1 - Understand IT Asset Management Overview & Fundamentals (20%)

Domain 2 - Understand Data Integrity – Attributes and Data Sources (27%)

Domain 3 - Practical Management of IT Assets (30%)

Domain 4 - Understand Operational Integration of IT Asset Management Processes (18%)

Domain 5 - Financial Management of IT Assets (5%)