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Certificate in Conflict Management

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Conflict Management


About Conflict Management
Conflict management refers to techniques and ideas designed to reduce the negative effects of conflict and enhance the positive outcomes for all parties involved.

Why is Conflict Management important?
The Benefits of Effective Conflict Management are
•    Reduces costs. It enhances the ability to make better business decision.
•    Increases productivity. A more cohesive workforce reduces absenteeism and "presenters"
•    Retain your top performers.
•    Manage risk.

Who should take the Conflict Management Exam?
•    Anyone who wants to learn how to turn potential conflicts into constructive conversations.
•    People who want to be more confident when dealing with conflict.
•    Managers who need to improve their conflict resolution skills.
•    Helping professionals who need to engage with clients and avoid confrontation.
•    Trainee mediators, conflict resolvers, arbitrators and lawyers.
•    Entrepreneurs
•    Innovators
•    Anyone who wants to assess their Conflict Management skills
•    Managers and senior executives
•    Consultants
•    Students

Conflict Management Certification Course Outline

1. Conflict Basics
2. Conflict Resolution Skills
3. Intercultural Communication and Conflict Resolution


Certificate in Conflict Management FAQs

You can directly go to the certification exam page and register for the exam.

You will be required to re-register and appear for the exam. There is no limit on exam retake.

There will be 50 questions of 1 mark each

No there is no negative marking

You have to score 25/50 to pass the exam.

The result will be declared immediately on submission.

It will be a computer-based exam. The exam can be taken from anywhere around the world.