Certificate in Dispute Management

Dispute Management

About Dispute Management
Dispute resolution or dispute settlement is the process of resolving disputes between parties. The term dispute resolution is sometimes used interchangeably with conflict resolution, although conflicts are generally more deep-rooted and lengthy than disputes. Dispute resolution techniques assist the resolution of antagonisms between parties that can include citizens, corporations, and governments.

Methods of dispute resolution include:
•    lawsuits (litigation)(judicial)
•    arbitration
•    collaborative law
•    mediation
•    conciliation
•    negotiation
•    facilitation
•    avoidance

Why is Dispute Management important?
Dispute resolution processes have several advantages. For instance, many dispute resolution processes are cheaper and faster than the traditional legal process. Certain processes can provide the parties involved with greater participation in reaching a solution, as well as more control over the outcome of the dispute. In addition, dispute resolution processes are less formal and have more flexible rules than the trial court.

Who should take the Dispute Management Exam?
•    Legal professionals
•    Business owners or Entrepreneurs
•    Anyone who wants to assess their skills
•    Legal or contract managers and senior executives
•    Legal consultants
•    Professionals working in outsourced companies responsible for dispute resolution or legal services or contract management
•    Anyone interested in the dispute resolution
•    Students

Dispute Management Certification Course Outline

1. Grievance Handling
2. Industrial Disputes
3. Conflict and Negotiation Skills
4. ADR