Domestic BPO
About Domestic BPO
BPO
or Business process outsourcing, provide a low cost solution for
managing business processes for an organization. Companies outsource
their non-core business process to a BPO so as to focus on their core
strengths.
Why is Domestic BPO important?
Benefits of Domestic BPO are as
• Lower costs
• Higher efficiency.
• Complete process control
• Clear deliverables and performance as per SLA
• Client company can focus on core business function
Who should take the Domestic BPO Exam?
• BPO professionals
• Innovators
• Managers and senior executives
• BPO consultants
• Professionals working in outsourced companies responsible for BPO operations
• Anyone interested in Domestic BPO
• Students
Domestic BPO Certification Course Outline
1. BPO Basics
2. Customer Handling
3. Call Preparation
4. BPO Sales Process
5. Team Work
6. Stress Management
7. Time Management