Practice Exam
Certificate in KPO

Certificate in KPO

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KPO

 

About KPO
Knowledge process outsourcing is the purposeful allocation of relatively high-level tasks involving specialized knowledge or problem-solving to an outside organization or third party that has a high level of subject matter expertise, often located in a different geographic region that the company itself.

Why is KPO important?
Important Advantages of KPO
•    Productivity improvement
•    Optimum utilisation of the resources
•    Reduction in cost
•    Focus on core business areas
•    Cater to changing customer demands
•    Sophisticated technology at lower cost

Who should take the KPO Exam?
•    Senior professionals
•    Entrepreneurs
•    Innovators
•    Anyone who wants to assess their KPO skills
•    Managers and senior executives
•    Consultants
•    Professionals working in outsourced companies responsible for KPO
•    Any professional with skills and knowledge on KPO
•    Anyone interested in KPO
•    Students

KPO Certification Course Outline
1. KPO Basics
2. Marketing In KPO
3. Market Research
4. Financial Market Research
5. KPO Services
6. English ability
 

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