Certificate in Negotiation Skills
About Negotiation Skills
Any form of cooperative action, issue-solving, and dispute settlement involve some form of negotiation, whether it be verbal, nonverbal, explicit, implicit, direct, or through middlemen. Through practice, preparation, and confidence-boosting training, negotiators may enhance their bargaining abilities.
Why is Negotiation Skills important?
It is impossible to underline the value of negotiation. The secret to succeeding at work, overcoming disagreements, and adding value to contracts is negotiation. It's simple to avoid confrontation when disagreements occur in personal or professional relationships in an effort to preserve the bond between the parties.
Who should take the Negotiation Skills Exam?
- People looking to improve their negotiation skills
- Beginners to Professionals
Negotiation Skills Certification Course Outline
- Confidence
- Body Language
- Negotiate With The Right People
- Be Aware of Facial Expressions
- Maintain Personal Space
- Keep Your Limbs Calm and Open
- Hands Down
- Slow Down and Keep Quiet
- Scale Negotiation Strategies
- Negotiation Process
- Maximize Outcomes
- Problem Analysis
- Verbal Communication
- Emotional Control
- Decision Making
- Ethics
- Flexibility
- Exploration
- Settlement Phase
- Follow-Up Phase