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FAQs

There are 60 questions in total in the ServiceNow Certified System Administrator (CSA) exam.

Yes, you will be given access to the practice sets which will be available once you have registered for the course.

Testpreptraining gives you the option to take the free practice test with different and unique questions before purchasing the complete test.

At Testpreptraining you will get a Unique set of questions shuffled with different levels which will help you check your skills and weak areas. Doing these questions will increase your knowledge to score better in the exam.

The fee for the ServiceNow Certified System Administrator (CSA) exam is $150.

After completing and submitting the exam, a pass or fail result is immediately calculated and displayed to the candidate.

The ServiceNow System Administrator Certification exam is available to ServiceNow customers, partners, sales engineers, and others interested in becoming a ServiceNow Certified System Administrator.

The ServiceNow System Administrator Certification shows that a successful candidate has the skills and necessary knowledge to contribute to the configuration, implementation, and maintenance of the ServiceNow system.

If a candidate fails to pass an exam, they may register to take the exam again up to three more times for a cost of $150.

Focus your preparation for the interview on technical concepts including - 

  • Forms Overview Module
  • Task Management Overview Module
  • Notifications Overview Module
  • Reporting Overview Module
  • Knowledge Management Overview Module

ServiceNow Certified System Administrator (CSA) Interview Questions and Answers

The important topics that the ServiceNow Certified System Administrator (CSA) exam covers are User Interface & Navigation, collaboration, Database Administration, etc.

The ServiceNow Certified System Administrator (CSA) Online Tutorial helps candidates to -

  • Focus their learning on building integration capabilities
  • Proficiency to regulate the configuration
  • implementation and maintenance of the ServiceNow platform

The questions of the ServiceNow Certified System Administrator (CSA) exam are available in the form of multiple choice.

The ServiceNow Certified System Administrator (CSA) exam requires you to have a good knowledge of database concepts and system management, and an understanding of IT Help Desk processes and the incident, problem, and change workflows.

ServiceNow Certified System Administrator (CSA) Study Guide

ServiceNow Certified System Administrator (CSA) Cheat Sheet

Candidates must enlist for the test by means of the ServiceNow Webassessor site with the voucher got by finishing the Software Asset Management Professional Fundamentals training prerequisite.

ServiceNow recommends the completion of the ServiceNow Fundamentals Training course in order to appear for the exam.

  • Candidates must have at least six months of field experience in working on ServiceNow deployment projects and also in the maintenance of ServiceNow instances
  • Candidates must also have participated in at least two ServiceNow deployment projects
  • Also, candidates must be familiar with the industry concepts, terminology, acronyms, and initialisms

No, you will need the voucher in order to register yourself for the exam.

You can reschedule your exam from the My Assessments tab in Webassessor. You will have to send the reschedule request 72 hours prior to the scheduled date. If the request is made in less than the assigned time, then the candidate must either take the exam or forfeit their registration fee.

The ServiceNow System Administrator certification exam is targeted at ServiceNow customers, partners, sales engineers, and all those who are willing to become ServiceNow Certified System Administrators.

Yes, you are required to have knowledge of the entire learning path, as the questions will be based on the topics mentioned in the learning path.

Candidates who fail the exam will be allowed to re-take the exam, after paying a registration fee of $150. However, they may reappear for the exam for not more than three times.If a candidate fails to pass an exam, they may register to take the exam again up to three more times for a cost of $150.

In order to prepare for the ServiceNow Certified System Administrator (CSA) it is important to go through all the major exam details, exam format, topics, and useful training & study methods to pass the exam in one go. 

  • Step 1 – Exploring the Exam Topics
  • Step 2 – Using the ServiceNow Training
  • Step 3 – Using the Exam Practice Tests

ServiceNow Certified System Administrator (CSA) Preparation Guide

A passed or failed status is immediately displayed on the testing screens of the candidates, after completing and submitting the exam. However, only the status is displayed, and not the insights into their performance.

Servicenow Certified System Administrator  Exam requires knowledge and learning such as the candidate must have at least six months of field experience in working on ServiceNow deployment projects and also in the maintenance of ServiceNow instances. 

Know more - What makes the ServiceNow Certified System Administrator (CSA) Exam hard?

  • The exam covers 60 questions and you get only 90 minutes to complete the exam
  • All the questions are in multiple-choice format. The best trick to solve these questions is to use the process of elimination. 

ServiceNow Certified System Administrator (CSA) Exam Format