Problem Solving and Decision Making
About Problem Solving and Decision Making
Problem
solving is an analytical process used to identify the possible
solutions to the situation at hand. Making decisions is a part of
problem solving. Problem solving is a complex process, and judgement
calls – or decisions – will have to be made on the way. Decision making
is a choice made by using one's judgement.
Why is Problem Solving and Decision Making important?
Problem-solving and decision-making in business can help you:
• Review situations carefully.
• Openly discuss problems and solutions.
• Organize ideas.
• Predict consequences of decisions.
• Weigh alternatives.
• Create plans of action.
Who should take the Problem Solving and Decision Making Exam?
• Professionals
• Business owners
• Entrepreneurs
• Innovators
• Anyone who wants to assess their problem solving and decision making skills
• Managers and senior executives
• Consultants
• Any professional with skills and knowledge on problem solving and decision making
• Students
Problem Solving and Decision Making Certification Course Outline
1. Problem Solving Basics
2. Charts and Diagrams
3. Decision Making Methods
4. Implementing Decisions