Root Cause Analysis
About Root Cause Analysis
Root cause analysis (RCA) is defined as a collective
term that describes a wide range of approaches, tools, and techniques
used to uncover causes of problems. Some RCA approaches are geared more
toward identifying true root causes than others, some are more general
problem-solving techniques, and others simply offer support for the core
activity of root cause analysis.
Why is Root Cause Analysis important?
RCA usually helps in determining and identifying
defect and main causes of defect. By identifying root cause, once can
find out permanent solution to it so that possibility of its future
re-occurrence can be reduced or eliminated. It helps in developing a
logical approach to solving problems.
Who should take the Root Cause Analysis Exam?
• Senior professionals
• Business owners
• Entrepreneurs
• Innovators
• Anyone who wants to assess their Root Cause Analysis skills
• Managers and senior executives
• Consultants
• Professionals working in outsourced companies responsible for Root Cause Analysis
• Any professional with skills and knowledge on Root Cause Analysis
• Anyone interested in Root Cause Analysis
• Anyone who wants to learn Root Cause Analysis
• Students
Root Cause Analysis Certification Course Outline
1. Root Cause Analysis Basics
2. Techniques and Tools to Find the Root Cause
3. Ideating and Selecting Solution
4. Action Plan and Validate the solution
5. Documentation
6. Audits
7. Team Formation and Management