Salesforce B2C Solution Architect Exam
The Salesforce Certified B2C Solution Architect credential is for individuals who have the expertise, capabilities, and background in architecting and steering multi-cloud solutions that drive tangible business benefits for clients. Creating, strategizing, and executing solutions that add value demand a comprehensive understanding spanning the Salesforce Customer 360 Vision and Platform.
This certification confirms that a B2C Solution Architect can generate insights from diverse enterprise architecture perspectives to formulate solutions that yield strategic business advantages for clients. These include:
- Business leadership: Guiding enterprises on a journey towards multi-cloud solutions that emphasize distinct customer experiences.
- Delivery leadership: Ensuring successful outcomes by advocating for multi-cloud implementation considerations and leveraging best practices grounded in delivery knowledge.
- Technical leadership: Identifying the optimal multi-cloud product features that align most closely with a company's vision and objectives for business value.
Who should take the exam?
The Salesforce Certified B2C Solution Architect typically has two to three years of experience in the role of Solution Architect. In this capacity, the Salesforce B2C Solution Architect serves as a crucial link between business objectives and technological capabilities, tasked with conceptualizing, strategizing, and executing end-to-end B2C-focused customer experiences that span across various products within the Salesforce Customer 360 Platform.
Salesforce Certified B2C Solution Architect Exam Course Outline
The Exam covers the given topics -
- Domain 1: Understand Discovery and Customer Success: 27%
- Domain 2: Learn about Functional Capabilities and Business Value: 7%
- Domain 3: Learn about Architecture Design: 18%
- Domain 4: Understand Data Models and Management: 25%
- Domain 5: Learn Integration: 23%